Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Norton Insurance Brokers arvostelut

https://www.nortonib.co.uk/

POIKKEUKSELLINEN

We will protect your insurance needs with experience, integrity and care so you can enjoy more of life’s adventures.

Palvelu

4.7

130

162

arviota viimeisen vuoden aikana

Näytetään kaikki 2,729 arvostelua

Luotettu asiakas

Feefo Verified

6 months ago

Appalling. Too much lack of attention to details and requirements, and no call backs until after the renewal date despite a number of requests by phone and email a month before.

Sue

Norton Insurance Brokers

6 months ago

Please accept our sincere apologies for the significant shortcomings you experienced during your policy renewal. The errors in your documentation, communication delays, and overall lack of attention to detail you described are unacceptable and not the standard of service we aim to provide. We have addressed the specific issues with your policy and a manager will be in touch with you directly via email to discuss this further and confirm the resolution. We are reviewing our internal processes to prevent this from happening again. Thank you for bringing this to our attention. Sincerely, Harry O'Neill Team Manager, Norton

Luotettu asiakas

Feefo Verified

6 months ago

New car policy

Added a new car to my multi car policy. My insurance representative sorted it all out for me and also protected car with tracker.

Mr Gary Gooch

Feefo Verified

GBR

6 months ago

Mitä Mr Gary Gooch sanoi Norton Insurance Brokers:

car insurance

very satisfied .easy to contact. Seemalal is very helpful with my needs in insurance

Luotettu asiakas

Feefo Verified

6 months ago

Highly recommended

The service I received was A1! Thankyou Joshua for great customer service. A pleasure to talk to with a reliable, friendly and personal touch.

Luotettu asiakas

Feefo Verified

6 months ago

Home insurance A fare price and a good service.

Very good.

Mr Andrew Irish

Feefo Verified

GBR

6 months ago

Mitä Mr Andrew Irish sanoi Norton Insurance Brokers:

review

good phone service with consistent person

Luotettu asiakas

Feefo Verified

6 months ago

Professional broker

Professional, kept me informed and very easy to discuss changes

Luotettu asiakas

Feefo Verified

6 months ago

Yes very good no hassle service and polite 👌

Mr Stuart Rain

Feefo Verified

GBR

6 months ago

Mitä Mr Stuart Rain sanoi Norton Insurance Brokers:

Feedback

If you don't leave feedback they will hound you into the grave. If the service provided was good then customer would leave positive feedback without being asked.

Sue

Norton Insurance Brokers

6 months ago

Thank you for your feedback, this is certainly not our intent, and I will contact you directly for more information so that we can fix this issue as a matter of urgency. Thank you for your business & comments, Sue Stokes, Compliance & Quality Manager.

Luotettu asiakas

Feefo Verified

6 months ago