Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Norton Finance arvostelut

Näytetään kaikki 1,373 arvostelua

Luotettu asiakas

8 years ago

Excellent service, very efficient We would highly recommend.

Excellent service, easy to communicate with, everything thoroughly explained.

Paul Stringer

Norton Finance

8 years ago

Thank you for taking the time to send your feedback. We're glad you were happy with the process and the service you received with Norton Finance.

Luotettu asiakas

8 years ago

It wasn't straight forward at all but I'm happy with end result.

Overall I'm very happy with the service and yes I would definitely recommend you to friends and family. But I also like to point out that it took a long time for my loan I wish that process could be...

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Paul Stringer

Norton Finance

8 years ago

Thank you for your feedback. We're happy that you would recommend us and were happy with the service. We apologise that we didn't meet your expectation in terms of the length of the process and are always striving to improve.

Luotettu asiakas

8 years ago

👍

Brilliant service!

Paul Stringer

Norton Finance

8 years ago

Thank you for taking the time to send your feedback. We're glad you were happy with the service you received at Norton Finance.

Luotettu asiakas

8 years ago

Money in a matter of days

Very quick and professional service.

Paul Stringer

Norton Finance

8 years ago

Thank you for taking the time to send your feedback. We're glad you were happy with the service you received from Norton Finance.

Luotettu asiakas

8 years ago

The level of service was excellent, Danielle our handler was friendly, professional & approachable, showing great patience not just with us but with the 3rd parties involved who were not always the...

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Paul Stringer

Norton Finance

8 years ago

Thank you for your feedback - it's great to hear positive things about our Customer Relation Managers. We're glad you were happy with the service and got the result you were looking for.

Luotettu asiakas

8 years ago

easy and stress free experiance

fantastic jolean was so much help and frendly made everything stress free

Paul Stringer

Norton Finance

8 years ago

Thank you for taking the time to provide feedback. We will pass your comments back to your Customer Relation Manager and we're glad that you're happy with the service you received.

Luotettu asiakas

8 years ago

scottish goverment delay

Long process due to Scottish government changing there register position which was not common knowledge.we had to re register our house which took weeks and costly.it applies to people who have been...

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Paul Stringer

Norton Finance

8 years ago

Thank you for your feedback. We're sorry about the delays you experienced during your application with us. We're happy that you had no problems with our service & that you were able to secure your funds despite the issues with the registration of the property.

Luotettu asiakas

8 years ago

Brilliant and efficient experience

Everything they did was brilliant. Efficient and polite service. Always kept us informed of the progress they were making. They made you feel special and valued.

Paul Stringer

Norton Finance

8 years ago

Thank you for your feedback. It's great to hear that you were happy with the service throughout and will pass your feedback on to the Customer Relation Manager who handled your case. Thank you again, and if you should ever need us again, please don't hesitate to get in touch.

Luotettu asiakas

8 years ago

professional

friendly and helpful and very professional

Luotettu asiakas

8 years ago

Amazing

Norton finance were amazing from start to finish. I was asked to work out all outstanding high interest rate loans/credit cards, as these were a priority to get cleared, we understood totally what...

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Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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