Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Norton Finance arvostelut

Näytetään kaikki 1,373 arvostelua

Luotettu asiakas

8 years ago

Very helpful and friendly staff. Very informative along the whole process.

Paul Stringer

Norton Finance

7 years ago

Thanks for taking the time to provide your feedback. We'll pass your feedback over to the members of staff that dealt with your case & we're glad you were happy with the process.

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi Norton Finance:

Brilliant

Very efficient all the way through kept us informed every step of the way

Paul Stringer

Norton Finance

7 years ago

Thank you for sending in your feedback. We're glad you were happy with the service you received from Norton Finance throughout the duration of your application.

Luotettu asiakas

8 years ago

Was able to contact the advisor at any time of day and evening.

Would most certainly recommend. Was able to contact our advisor at any time during the day and evenings.

Paul Stringer

Norton Finance

7 years ago

Thank you for taking the time to send your feedback. We're glad you were happy with your service and would recommend us.

Trusted Customer

Farnworth Bolton

8 years ago

Mitä Trusted Customer sanoi Norton Finance:

Excellent service

Yes most definitely

Paul Stringer

Norton Finance

7 years ago

Thank you for taking the time to send your feedback - we're glad you were happy with the service you received from Norton Finance.

Luotettu asiakas

8 years ago

Quite disappointing!!

The process took far too long (5 weeks in total from the initial application to receiving the funds). They could have chased up the documents earlier required rather than waiting for a response. In...

Lue lisää

Paul Stringer

Norton Finance

7 years ago

Thank you for taking the time to send your feedback. We're sorry to hear that your loan took so long. We have looked into your case and can see that there was a delay in obtaining documents from a third party. It was brought up as a service issue with the third party, and we can only apologise for the delay that it caused.

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi Norton Finance:

Great service

Everything was explained in detail from start to finish - Steve and then Laura were helpful and patient throughout and friendly which is important and not pushy either!

Paul Stringer

Norton Finance

7 years ago

Thank you for taking the time to share your feedback. We're glad you were happy with the service you received from Norton Finance.

Luotettu asiakas

8 years ago

Yes

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi Norton Finance:

Helpful & Expedient

Provided a helpful, expedient service with a great can do attitude.

Luotettu asiakas

8 years ago

Fast thorough service A+ thank you

Paul Stringer

Norton Finance

8 years ago

Thank you for sending your feedback. It's great to hear you were happy with the service you receive and we were able to organise the best solution for you.

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi Norton Finance:

Friendly and approachable

Quick, friendly and helpful service. Would recommend their services.

Paul Stringer

Norton Finance

8 years ago

Thank you for taking the time to send in your feedback. We're glad you were happy with our services and it's great to hear that you would recommend us.

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta