Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Norton Finance arvostelut

Näytetään kaikki 1,373 arvostelua

Mrs Jane Shovelton AND Mr Andrew Shovelton

Feefo Verified

6 years ago

Mitä Mrs Jane Shovelton AND Mr Andrew Shovelton sanoi Norton Finance:

Excellent

Luotettu asiakas

Feefo Verified

6 years ago

It takes too long to arrange a loan for an existing customer

Whilst I am very grateful for the loan, I don't believe it should have taken 2 weeks to arrange being that I have been paying you every month for 3 years. A new customer fair enough but 2 application...

Lue lisää

Nick Morton

Norton Finance

6 years ago

Thank you for taking the time to provide your feedback.We understand the issues that you have raised, however the process requires us to obtain up to date details and provide you with the necessary information to meet the current regulations.We are glad to see that you are satisfied with the loan and hope this clarifies the points you have made, but please accept our apologies for any inconvenience caused.

Luotettu asiakas

Feefo Verified

6 years ago

Easy transaction

Great service ! Such an easy process from start to finish. Stress free & quick

Luotettu asiakas

Feefo Verified

6 years ago

Open honest and thorough

Very patient and very thorough in the way in which they conducted their work they open and honest

Luotettu asiakas

Feefo Verified

6 years ago

Ok but not fantastic, was forced into taking a loan out with a higher repayment !! And not impressed

Nick Morton

Norton Finance

6 years ago

Thank you for taking time to provide feedback on the service you received from us. We're sorry to see that you were not fully satisfied with the service you received.After a review of your circumstances the available options were identified and you then decided to proceed with the chosen option. Once again apologies if you feel that your initial expectations were not able to be met.

Mrs Michelle Webster AND Mr Ian Webster

Feefo Verified

Nottingham

6 years ago

Mitä Mrs Michelle Webster AND Mr Ian Webster sanoi Norton Finance:

very professional service.

Would definitely use again in the future. Our advisor worked hard to get the loan we needed.

Luotettu asiakas

Feefo Verified

6 years ago

Excellent service highly recommend

Excellent service throughout would highly recommend. They really helped in a difficult situation, very personal service with sensitive information - THANK YOU!

Luotettu asiakas

Feefo Verified

6 years ago

Excellent service

The personnel were friendly through out the process. All appointments kept on time.

Luotettu asiakas

Feefo Verified

6 years ago

Short term solution

I would recommend Norton Finance as a business to use, if you can't get the finances you need from a High St Bank.

Luotettu asiakas

Feefo Verified

6 years ago

Handled everything with care and understanding and kept me well informed as things progressed.

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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