Thank you for taking the time to provide your feedback. We're sorry for the miscommunication and understand how frustrating this experience would have been. This is not the standard of service we strive to provide for our customers.
We have investigated the matter and provided feedback to the relevant team member to help ensure better customer outcomes in the future.
I understand that a member of our Sales Care team contacted you yesterday and confirmed that your cover is in place. We appreciate the opportunity to clarify the situation and resolve your concerns.
If there is anything further we can assist you with, please don't hesitate to reach out. Thank you again for your feedback, as it helps us continue to improve our service.
Kind regards,
Stephen
NobleOak - Operations Manager
0
Jaa
Luotettu asiakas
Feefo Verified
1 month ago
Life insurance
Great service and sorted in a few days
0
Jaa
MS
Mariska Setionago
Feefo Verified
1 month ago
Mitä Mariska Setionago sanoi NobleOak Life Limited:
Great service
0
Jaa
Luotettu asiakas
Feefo Verified
1 month ago
Good communication
Aaron was nice to talked through and able to explain and respond to my inquiries in the soonest possible time. Will recommend highly to my family and friends.
0
Jaa
PU
Primali Udawatta
Feefo Verified
AUS
1 month ago
Mitä Primali Udawatta sanoi NobleOak Life Limited:
Professional
Professional and courteous staff… easy to talk and explained everything I need
0
Jaa
MG
Michael Gainer
Feefo Verified
AUS
1 month ago
Mitä Michael Gainer sanoi NobleOak Life Limited:
Good experience
Good customer service and gave a good quote. Easy to get approval after a few questions.
0
Jaa
Luotettu asiakas
Feefo Verified
1 month ago
Exceptional service.
Great service and very friendly. Customer service willing to go the extra mile.
0
Jaa
RL
Regina Lemaiyan
Feefo Verified
AUS
1 month ago
Mitä Regina Lemaiyan sanoi NobleOak Life Limited:
Effective the agent was resourceful,thus able to answer the questions that
Effective and efficient on boarding. I would definitely recommend it. Premiums are lower as compared to the previous l had.
0
Jaa
TW
Toby Willson
Feefo Verified
AUS
1 month ago
Mitä Toby Willson sanoi NobleOak Life Limited:
Lovely and easy to deal with.
0
Jaa
AK
Anju Kumar
Feefo Verified
1 month ago
Mitä Anju Kumar sanoi NobleOak Life Limited:
Chris was very detailed in explaining the policy and very professional
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.