A link to the website, but no instructions how to proceed.
I found it rather difficult to navigate the site. I followed the link that was given to me in the email but once I'd got to the website the process was unclear. What was I supposed to do? What button...
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Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your feedback, I have relayed this back to the IT Department and arranged for an Executive to contact you directly to discuss this further.
Should you have any further queries, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
Jaa
SE
Sean
Feefo Verified
4 years ago
Mitä Sean sanoi NICEIC Insurance Services:
OK
good price but very pushy with the telephone sales as 6 phone calls in 7 days
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your feedback , I apologise for the number of calls you have received over such a short period and I have notified the Manager of the team to allow them to invesitage this internally.
Should you have any further queries, or wish to discuss this in more detail, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
Jaa
CH
Christina
Feefo Verified
4 years ago
Mitä Christina sanoi NICEIC Insurance Services:
Affordable insurance awful group to deal with
If it wasn’t for the fact the indemnity insurance was cheap I wouldn’t use them.The legal documents emailed to me for my full inspection were beyond my comprehension as it is written in legal jargon...
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Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your response, unfortunately the documents are provided by the insurer and we are unable to change these, however we can explain the levels of cover and should you have any specific queries that we are unable to answer we can refer this to the insurer on your behalf and obtain that information for you.
I apologise that this was not done on this occasion, we do want to help customers to make sure they understand the documents as much as possible and I have arranged for an Executive to contact you directly to discuss this, and any other queries you may have, further.
Should you wish to contact us in the meantime, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
Jaa
JO
John
Feefo Verified
New Malden
4 years ago
Mitä John sanoi NICEIC Insurance Services:
Quick, courteous and efficient.Re newed with little fuss.
Despite not receiving initial email all was sorted out via a quick phone call.
0
Jaa
CH
Chris
Feefo Verified
4 years ago
Mitä Chris sanoi NICEIC Insurance Services:
Very easy to deal with, great product at a good price.
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
Disappointed
No reminder received or renewal quote sent, I had to do all the chasing to get insurance
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your feedback, I apologise you were not contacted in a timely manner this is certainly not how a customer should be dealt with at renewal stage. I will relay this back to the manager so they can invesitgate this matter internally and prevent it from happening again in the future.
Should you have any further queries, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
NICEIC Insurance Services provides affordable, high quality insurance cover for electricians and electrical contractors, heating, plumbing and gas engineers, renewables installers, and a wide range of other tradespeople.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
NICEIC Insurance Services provides affordable, high quality insurance cover for electricians and electrical contractors, heating, plumbing and gas engineers, renewables installers, and a wide range of other tradespeople.