Fast and easy just a big shame that it doesn’t fully cover the accessories
2
Jaa
RO
Rozi-marian Oprisescu
Feefo Verified
5 years ago
Mitä Rozi-marian Oprisescu sanoi Cycler:
Nice and handy..
Fast and easy just a big shame that it doesn’t fully cover the accessories
2
Jaa
RO
Robert
Feefo Verified
5 years ago
Mitä Robert sanoi Cycler:
Worth checking out
The prices are very good. You get a discount if others use your unique referral code, so that's an added bonus. Easy to register, they even had the newest models of mobile phones, you'll notice that...
Lue lisää
3
Jaa
MS
Michael Sharpe
Feefo Verified
5 years ago
Mitä Michael Sharpe sanoi Cycler:
Because I was happy with what I was getting for my money
2
Jaa
JC
Jordan Carver
Feefo Verified
5 years ago
Mitä Jordan Carver sanoi Cycler:
Quick and easy to set up
2
Jaa
TL
Thomas Limmack
Feefo Verified
5 years ago
Mitä Thomas Limmack sanoi Cycler:
Quick, simple and a fair price!
1
Jaa
Luotettu asiakas
Feefo Verified
5 years ago
poor
i registered a claim for my damaged phone that i cannot use and was told i would get a call back which i didnt and then to chase up 3 days later to only find that i was having the same conversation...
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Alan
Cycler
5 years ago
Hi Lee,
Thanks for your feedback. The service that we provide is paramount to us here at NextGen and we take any negative review seriously. We've conducted a thorough review of your journey with us to date and can see that you only incepted your policy with us 10 days ago (1st Feb 2021). On the 8th February you made a claim. This was only 2 days ago. Following the claim report with our Claims Adviser we advised you of the documentation we required and sent an e-mail confirming. We are unsure as to why, but you appear to have not received the e-mail that we issued.
We can see that we then spoke to you again yesterday, the 10th February and advised that we required your documentation in order to validate your claim as it's very close to your policy inception and we still require your proof of usage for us to assess and approve your claim. The sooner we receive this documentation the quicker we can progress your claim.
As we shared with you when you purchased your policy, on our website and at every point of contact, our Customer Service Team are available 24/7 to support you, please feel free to call us on 01206 688097, e-mail at hello@nextgeninsurance.co.uk or on any Social media channel. We are here to help.
Thanks,
Team NextGen
0
Jaa
Luotettu asiakas
Feefo Verified
5 years ago
Easy fast and reasonaable price.
2
Jaa
KH
Karen Hazeldine
Feefo Verified
5 years ago
Mitä Karen Hazeldine sanoi Cycler:
Helpful and polite and friendly, excellent service
I picked wrong insurance, needed loss as well, rectified by agent immediately, excellent service.
2
Jaa
KH
Karen Hazeldine
Feefo Verified
Oldham
5 years ago
Mitä Karen Hazeldine sanoi Cycler:
Helpful and polite and friendly, excellent service
Made a mistake on original document, informed yourselves by phone the error was corrected immediately and a refund issued at the same time, excellent service.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
