Because I was happy with what I was getting for my money
2
Jaa
JC
Jordan Carver
Feefo Verified
5 years ago
Mitä Jordan Carver sanoi Cycler:
Quick and easy to set up
2
Jaa
TL
Thomas Limmack
Feefo Verified
5 years ago
Mitä Thomas Limmack sanoi Cycler:
Quick, simple and a fair price!
1
Jaa
Luotettu asiakas
Feefo Verified
5 years ago
poor
i registered a claim for my damaged phone that i cannot use and was told i would get a call back which i didnt and then to chase up 3 days later to only find that i was having the same conversation...
Lue lisää
Alan
Cycler
5 years ago
Hi Lee,
Thanks for your feedback. The service that we provide is paramount to us here at NextGen and we take any negative review seriously. We've conducted a thorough review of your journey with us to date and can see that you only incepted your policy with us 10 days ago (1st Feb 2021). On the 8th February you made a claim. This was only 2 days ago. Following the claim report with our Claims Adviser we advised you of the documentation we required and sent an e-mail confirming. We are unsure as to why, but you appear to have not received the e-mail that we issued.
We can see that we then spoke to you again yesterday, the 10th February and advised that we required your documentation in order to validate your claim as it's very close to your policy inception and we still require your proof of usage for us to assess and approve your claim. The sooner we receive this documentation the quicker we can progress your claim.
As we shared with you when you purchased your policy, on our website and at every point of contact, our Customer Service Team are available 24/7 to support you, please feel free to call us on 01206 688097, e-mail at hello@nextgeninsurance.co.uk or on any Social media channel. We are here to help.
Thanks,
Team NextGen
0
Jaa
Luotettu asiakas
Feefo Verified
5 years ago
Easy fast and reasonaable price.
2
Jaa
KH
Karen Hazeldine
Feefo Verified
5 years ago
Mitä Karen Hazeldine sanoi Cycler:
Helpful and polite and friendly, excellent service
I picked wrong insurance, needed loss as well, rectified by agent immediately, excellent service.
2
Jaa
KH
Karen Hazeldine
Feefo Verified
Oldham
5 years ago
Mitä Karen Hazeldine sanoi Cycler:
Helpful and polite and friendly, excellent service
Made a mistake on original document, informed yourselves by phone the error was corrected immediately and a refund issued at the same time, excellent service.
3
Jaa
Luotettu asiakas
Feefo Verified
5 years ago
Does the job!
Very fast, straightforward and friendly service! Insuring my new iPhone took less than a minute and I on the same day my phone insurance was activated.
1
Jaa
CB
Callum Booth
Feefo Verified
5 years ago
Mitä Callum Booth sanoi Cycler:
Simple easy safe knowing device is insured
Good service nice and easy to set up at a good price too
1
Jaa
DW
Dai Walters
Feefo Verified
5 years ago
Mitä Dai Walters sanoi Cycler:
Very helpful.And would recommend
Very helpful and pleasant experience with information. It was I Very easy decision for me too decide that this insurance meets my needs. I highly recommend
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
