Mitä Karl Green sanoi New Generation Ski and Snowboard School:
Highly recommended and good value
My 10 year old had a great 3 hour lesson with Meta who combined expert tuition with a fun packed afternoon. The improvement the next day was amazing. Highly recommended (+ much better value than some...
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Jaa
Luotettu asiakas
Feefo Verified
4 years ago
Great teaching and fun group
Great week of lessons. Vittorio, Val d'isere was great teacher and very persistent to help me make the improvement that I needed.
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RC
Robert Challis
Feefo Verified
Alfreton
4 years ago
Mitä Robert Challis sanoi New Generation Ski and Snowboard School:
Great private lesson
Luigi quickly understood what I was hoping to work on and tailored the lesson perfectly to my needs, my skiing and confidence have taken a huge step forward as a result.
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RS
Rob Sutton
Feefo Verified
4 years ago
Mitä Rob Sutton sanoi New Generation Ski and Snowboard School:
Great Ski Experience
Brilliant company with friendly helpful service. Instructor Ortensia was also amazing. Highly recommended
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Luotettu asiakas
Feefo Verified
4 years ago
Great tuition if you want to up your game and improve technique!
Level 5 clinic on the Tues/Thurs with Ziga was excellent - I really felt my technique came up a notch - thank you!
The intro to off piste morning was less good: largely because of bad snow...
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Luotettu asiakas
Feefo Verified
4 years ago
Plenty of tips and interest for a group of experienced skiers.
Edoardo provided us with almost exactly the service that I was looking for, given that we were all experienced skiers, and that you no longer offer ski guiding. We had a good ski together - he found...
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Luotettu asiakas
Feefo Verified
4 years ago
Communications by the office with customers was poor.
The confirmation email of the lesson booking showed the names of 2 different instructors for our 2 lessons. We would prefer to have the same instructor for both lessons and we were told by the office...
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Melissa Rennard
New Generation Ski and Snowboard School
4 years ago
Hi there,
First off, thank you for letting us know about your experience with us in Val d’Isère. We’re elated to hear that you enjoyed your lesson with Marco. I’ll be sure to let him know that his work is appreciated and you had a good time on the slopes!
It sounds like we could be a bit better when it comes to prior communication, though. Sorry, we fell short there. There was an error with your confirmation email and we’re sorry we gave you the wrong information regarding the instructor's name. We are looking into this and are sorry for any confusion caused.
We’re sorry we didn’t pick up your email before the second lesson sooner. We always strive to respond as soon as we can, but we can’t always promise an instant response. It was unfortunate that the instructor you were due to have injured himself right before the lesson, meaning we had to cancel it and didn’t have another instructor available. We hope you received your refund promptly for the cancelled lesson.
Overall, we’re pleased that you enjoyed the lesson with Marco, and we understand that you couldn’t find each other for a few minutes at the start of the lesson. But when we checked in with Marco, we were pleased to hear that he made up for the lost time and skied with you for longer.
Moving forward, we’re definitely going to prioritise more streamlined communications prior to your trip. We hope you’ll give us another chance so that we can show you how important your feedback is to us. In the meantime, if there’s anything else you want to share with us, you can message us at customersupport@skinewgen.com.
Thanks again!
Mel
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LG
Lelise Gobena
Feefo Verified
4 years ago
Mitä Lelise Gobena sanoi New Generation Ski and Snowboard School:
A+ from Start to FInish!
New Generation made every aspect of my skiing experience in St. Anton am Arlberg easy and enjoyable from start to finish. My instructor, Mikkel, was really patient and helpful in advancing my skills...
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GE
Giles Elrington
Feefo Verified
4 years ago
Mitä Giles Elrington sanoi New Generation Ski and Snowboard School:
Easy to book and to meet, excellent lesson.
Davide was excellent. I was concerned about meeting place, this was promptly sorted. The lesson was pithced exactly right for my needs, very helpful
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Jaa
JT
Joanna Trust
Feefo Verified
4 years ago
Mitä Joanna Trust sanoi New Generation Ski and Snowboard School:
Both kids loved Luca and had a great week of instruction from him.
New Generation Ski and Snowboard School is based in 18 ski resorts across France, Switzerland, and Austria. We deliver awesome ski lessons. Stress-free, high-quality tuition to meet your needs and make your holiday one to remember.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
New Generation Ski and Snowboard School is based in 18 ski resorts across France, Switzerland, and Austria. We deliver awesome ski lessons. Stress-free, high-quality tuition to meet your needs and make your holiday one to remember.