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My Cruises Arvostelut | Asiakaspalvelun arvostelut kauppiaasta https://www.feefo.com/reviews/mycruises | Feefo

Näytetään kaikki 1,895 arvostelua

Jeannette Bunn

Mt Martha V

5 years ago

Ostopäivä: 28/07/2019

Mitä Jeannette Bunn sanoi My Cruises:

All contact with your people was met with a pleasant and knowledgeable

All questions and general contact were met with friendly/knowledgeable people on the first call.

Näytä koko asiakasarvostelu

Marilyn Boundy

5 years ago

Ostopäivä: 22/07/2019

Mitä Marilyn Boundy sanoi My Cruises:

NCL Las Vegas to Panama

They didn’t live p to my expectation regarding g my recent enquiry to a very new published deal. Disappointed

Charlene

My Cruises

5 years ago

Hello Marilyn, Thank you so much for your feedback and we sincerely apologise for the disappointment this has caused you. We passed your feedback to our Cruise Leaders and they have advised that they are trying to get in touch with you to further discuss your concern. Feel free to let me know your best contact number and a time that would suit you and I can ask that they call you directly. We will also take your feedback into account to ensure that our services and process are improved for a more seamless booking experience in the future. We hope our services thus far have been positive and you are looking forward to an exciting cruise holiday. Kind regards, My Cruises.

Marilyn Boundy

5 years ago

Hi Charlene My phone no. +61 418303955 Thanks Marilyn

Charlene

My Cruises

5 years ago

Hello Marilyn, Thank you so much for your prompt response. We passed your information to our Cruise Leaders and asked them to prioritise your call. If you have any further issues hearing from them, please don’t hesitate to let me know. Also, kindly remove your contact number on the review for security purposes. Kind regards, My Cruises.

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Robert Heyward

5 years ago

Ostopäivä: 23/09/2019

Mitä Robert Heyward sanoi My Cruises:

Generally staff are quite good and responsive to our requests. They try to do their best for us.

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Luotettu asiakas

5 years ago

Ostopäivä: 31/10/2019

So far, the experience has been very good & the customer service rep has been very efficient.

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Luotettu asiakas

5 years ago

Ostopäivä: 13/09/2019

The person I spoke to where helpful and patient with me.

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Luotettu asiakas

5 years ago

Ostopäivä: 26/07/2019

Very helpful with tailoring my booking requirements

Tabatha has been very helpful and has gone out of her way to make sure we have all everything we've requested into our booking. Only small issues when trying to pay, this was sorted by the team.

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Michael

Newcastle

5 years ago

Ostopäivä: 07/10/2019

Mitä Michael sanoi My Cruises:

Heather was extremely helpful. Very easy to contact and communicate with.

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Luotettu asiakas

5 years ago

Ostopäivä: 03/09/2019

Booking, payment and delivery of paperwork very efficient and communication

Efficient service and communication

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Luotettu asiakas

5 years ago

Ostopäivä: 28/06/2019

Very satisfactory

Pleasant people to deal with

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Luotettu asiakas

5 years ago

Ostopäivä: 30/06/2019

Great experience can’t wait to travel.

Very helpful and easy to talk to. Worked out my needs.

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Etkö ole saanut arvostelukutsua?

Tietoja: My Cruises

My Cruises is a unique Australian owned company whose aim is to make cruising less confusing. Offering a hand-picked selection of the best cruises and packaging them together with flights, transfers and added bonuses such as pre-cruise city breaks to create unbeatable value cruise holidays. Customer experience is our number one priority, and we ask every customer for a My Cruises review so we can constantly improve our customer service. My Cruises testimonials are consistently positive and our happy customers love the service they receive.

Lue kokonaan

0200000000

Suite 127a, Level 1,, Oasis Centre Victoria Ave, Broadbeach, Queensland, 4218, Australia

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