Telephone enquiry promptly dealt with by knowledgeable staff, who went on to assist with stateroom availability during the call. Booking all sorted in what was probably about 10 minutes.
By the time we received our travel documents, we had had already packed tuxedo etc.
only to be told that there were no formal nights on this cruise. Inconvenient.
Alexander
Mundy Cruising
6 years ago
Thank you for taking the time to provide this feedback. I’m sorry that the pre-cruise documentation provided in September wasn’t clearer about the dress code for your cruise, and that you received your tickets from Regent late. I understand from our admin team that the cruise line couldn’t send these out until they had received some missing guest information, and that we had some problems contacting you to obtain this. We will be in touch shortly to ensure that we have the correct contact details for you in future.
Tuotearvostelut
Ostopäivä: 22/11/2019
0
Jaa
ML
Mr. Steve Lamb
Feefo Verified
Shetland
6 years ago
Mitä Mr. Steve Lamb sanoi Mundy Cruising:
Everything sorted out with great ease, even received an upgrade from Crystal which was really appreciated. Will be using Mundy Cruising again.
Perfect service from start to finish and after. Attentive, and efficient and always on the ball in every aspect from the initial consultation, through to booking and after the holiday finished.
They provided all the information we required and organised hotels and transport which made for a relaxed holiday knowing everything was in place. Excellent service thanks to Cathy.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.