Uneven service. Paperwork not processed properly and information not passed on.
Alexander
Mundy Cruising
4 years ago
Dear Mrs Davey,
Many thanks for your comments and taking the time to provide valuable feedback. I’m sorry that you found our service to be lacking. It is important that we always meet and exceed our guests expectations so I’d welcome the chance to talk through exactly the problems you experiences so we can ensure they never happen again. I’ll try to reach you after the Jubilee weekend.
Yours sincerely
Sharon Trigg
Tuotearvostelut
Ostopäivä: 09/05/2022
0
Jaa
MA
Mr. Robert Adair
Feefo Verified
4 years ago
Mitä Mr. Robert Adair sanoi Mundy Cruising:
They are very well informed about each cruise line and itinerary. That means their advice is very trustworthy.
I've been using Mundy for years and their service has always been exemplary. The team are knowledgeable, helpful and responsive.
Unlike most other travel these days, working with a travel agent to...
Sharon at Mundy cruising is truly excellent. Despite the huge workload at the moment with all the covid changes and cancellations to cruises she is efficient and unflappable. Highly recommended.
Munday excellent as ever BA as disappointing as ever
Tuotearvostelut
Ostopäivä: 27/02/2022
0
Jaa
MP
Miss Tracey Parr
Feefo Verified
4 years ago
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Mitä Miss Tracey Parr sanoi Mundy Cruising:
Helen was very helpful from start to finish, always easy to get hold of, didn't get fed up with my questions - nothing was ever a problem. Cruise itinerary arrived in good time before holiday.
From start to finish Mundy Cruising's service was exemplary. All our flight and cruise arrangements were handled professionally and last minute changes executed without fuss. We have already booked...
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.