Looked after many cruise bookings for us over many years now and the Mundy team always impressed us with their knowledge, advice and efficient handling of all aspects of the booking - and not least,...
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Tuotearvostelut
Ostopäivä: 25/06/2022
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
Sorted out with Regent the accepted expiry time of passport.
Tuotearvostelut
Ostopäivä: 23/06/2022
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
The service provided by Janet Welsh was very good. She started the booking, then was absent through illness ... and let's just say I was relieved when she returned! She salvaged what was a mess...
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Alexander
Mundy Cruising
4 years ago
Many thanks for your comments and taking the time to provide valuable feedback. I’m so pleased to hear your kind words regarding Janet’s service and sorry that your experience was not as good when dealing with her colleague. We’ve taken this feedback onboard and I hope that Janet has the opportunity to assist you with a future cruise which we’ll ensure is handled up to Janet’s high standards should she be away from the office for any reason.
Yours sincerely
Alex Loizou
The staff were excellent. However, I was very disappointed with uniworld when booking as we were given an early transfer and told it could not be later, even though I asked several times if it could...
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Alexander
Mundy Cruising
4 years ago
Many thanks for taking the time to provide this feedback. As you know Helen has passed your comments on to the cruise line so they are aware of the issues you had. We wish to again say that we’re sorry to hear your experience with Uniworld’s transfers was disappointing.
Sincerely
Alex Loizou
Always available and this was a difficult transaction as they were dealing with a cruise credit from 2020. I would always recommend them I have been a customer for many years.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.