Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Mundy Cruising arvostelut

Näytetään kaikki 905 arvostelua

Luotettu asiakas

Feefo Verified

3 years ago

knowledgeable, friendly, excellent follow-up

Tuotearvostelut

Ostopäivä: 03/08/2023

Luotettu asiakas

Feefo Verified

3 years ago

Agean Cruise

Organisation was excellent - helpful advice and timely reminders

Tuotearvostelut

Ostopäivä: 23/07/2023

Luotettu asiakas

Feefo Verified

3 years ago

Helen listened carefully to our requirements, and gave excellent advice

First class advice, based on excellent knowledge of the product we were looking for. Yes, I would definitely recommend them.

Tuotearvostelut

Ostopäivä: 25/07/2023

Luotettu asiakas

Feefo Verified

3 years ago

Overall admin and advice was good, but we felt rather let down not to be advised that a key port call had changed on the itinerary. We only realised this the day before we were due to get into...

Lue lisää

Alexander

Mundy Cruising

3 years ago

Many thanks for taking to time to provide us with this feedback. I’m so sorry to hear about the stress changing your sightseeing plans caused. We had been informed by Windstar of the itinerary amendment in May and, having checked, I can see Helen passed this information on via email the day after we were notified. I’m so sorry that it was something you missed, in future we’ll make sure to request acknowledgement of such changes and follow up it we don’t hear back. Thank you for your comments that overall our admin and advice were good. If we can be of any help with any future cruise please then please don’t hesitate to let us know. Sincerely Alexander Loizou Director of Sales and Marketing

Luotettu asiakas

3 years ago

Hi Alexander, as per my email yesterday with Helen, sincere apologies. I've found the May email, which had the actual Windstar advisory very low down, so not easily visible when viewed on my phone. I focused on Helen's typing about the new departure time, as that was top of mind in organising a lunch in Edinburgh with a friend pre-departure, and didn't realise there were any other changes afoot. Yes, agree, ensuring a response from the client that they've not missed something like this would be a good backstop! I've therefore revised my rating for Mundy. Apologies again. :)

Tuotearvostelut