Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

MSL arvostelut

http://www.msl.co.uk/

ERINOMAINEN

MSL provides claims services & legal expenses insurance with a strong ethos of putting customers’ needs first.

Palvelu

4.1

181

257

arviota viimeisen vuoden aikana

Näytetään kaikki 2,574 arvostelua

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi MSL:

Not first class

Came and looked at damage and said they would be in touch to arrange collection. I waited for a week with no follow up call, so I had to call to check they hadn't forgotten. It turned out the problem...

Lue lisää

MSL Quality Team

MSL

8 years ago

Dear Mrs Pugh

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Luotettu asiakas

8 years ago

Advisors are irresponsible no one knows what to do

MSL Quality Team

MSL

8 years ago

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Trusted Customer

East Grinstead

8 years ago

Mitä Trusted Customer sanoi MSL:

I was lucky to have Louise Ford as my contact, excellent service.

Louise Ford dealt with my claim. She worked extremely hard on my behalf and kept me informed on a regular basis. It helps having one contact throughout the process, which dragged on due to the...

Lue lisää

MSL Quality Team

MSL

8 years ago

Dear Mrs Allen

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi MSL:

Tracy was brilliant in all areas but hire company will not use again

Very poor service on the company were the hire company used not professional and rude will not use the hire car company again

MSL Quality Team

MSL

8 years ago

Dear Mr Patel

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Trusted Customer

8 years ago

Mitä Trusted Customer sanoi MSL:

Everything was handled very efficiently and relatively quickly.

MSL Quality Team

MSL

8 years ago

Dear Mr Knight

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta