Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Mercantile Trust arvostelut

Näytetään kaikki 156 arvostelua

Mashtaq Ashraf

Feefo Verified

GBR

4 months ago

Mitä Mashtaq Ashraf sanoi Mercantile Trust:

Recommended highly rated thank you

Excellent polite service vicky

Mercantile Trust

4 months ago

Hi Mashtaq, Thank you for your kind feedback. We're delighted to hear that you received excellent and courteous service from Vicky. We'll be sure to pass on your comments to her. We appreciate your recommendation and look forward to assisting you again in the future. Thanks, Mercantile Trust

Luotettu asiakas

Feefo Verified

4 months ago

I've been really impressed with the turn around of my loan and would definitely recommend Mercantile Trust

Mercantile Trust

4 months ago

Thank you for your lovely feedback. We’re so pleased to hear you were impressed with the turnaround of your loan. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to supporting you again in the future. Thanks, Mercantile Trust

Luotettu asiakas

Feefo Verified

4 months ago

Efficient Straightforward service

Having used Amit previously for a loan - once again he proved to be extremely efficient in arranging and guiding me through the procedure. The Underwriter concerned was also very approachable - ...

Lue lisää

Mercantile Trust

4 months ago

Thank you for your kind words and for choosing us again. We’re delighted to hear that the process was smooth and efficient for you. We’ll make sure your feedback is passed on to Amit and the underwriting team — they’ll really appreciate it. We look forward to working with you again in the future. Thanks, Mercantile Trust Team

Andrew Henderson

Feefo Verified

GBR

5 months ago

Mitä Andrew Henderson sanoi Mercantile Trust:

Excellent; helpful, professional, courteous and effective

Ella, who dealt with my application, could not have been more helpful, professional, courteous or effective. Everything about this application was handled quickly, in a straight forward and...

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Mercantile Trust

4 months ago

Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience throughout the process. We’ll be sure to pass your comments on to Ella, who will really appreciate your recognition. Thanks Mercantile Trust

Luotettu asiakas

Feefo Verified

5 months ago

Bridging loan

Very thorough with documents and evidence checking. Courteous on telephone call. Not sure if my phone was problem but only saw the text message with link request for ID verification on 4th attempt...

Lue lisää

Mercantile Trust

4 months ago

Thank you for taking the time to leave your feedback. We really appreciate your comments and will review the issue with the ID verification message to help improve the process going forward. Thanks, Mercantile Trust

Joseph Maxwell

Feefo Verified

GBR

5 months ago

Mitä Joseph Maxwell sanoi Mercantile Trust:

Very impressed all round

Excellent company to work with very efficient but easy to talk to as well Also their fees I found quite reasonable ( thanks Amit for all the help)

Mercantile Trust

5 months ago

Hi, Thanks so much for the kind words – we really appreciate it! Great to hear you found the process both efficient and easy to work through. We’ll be sure to pass your feedback on to Amit as well – he’ll be delighted to hear it. Thanks, Mercantile Trust

Jamie Stevens

Feefo Verified

5 months ago

Mitä Jamie Stevens sanoi Mercantile Trust:

2nd Charge Mortgages

Amazing service. They have recently completed 4 2nd charge mortgages for me. Fast, efficient and real friendly to deal with. Lewis has handled all 4 applications for me and he's been an absolute...

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Mercantile Trust

5 months ago

Thank you for your fantastic feedback, Jamie. We’re delighted to have supported you across all four second charge mortgages and really appreciate your continued trust. Lewis will be thrilled to hear your kind words—we’ll be sure to pass them on! Thanks, Mercantile Trust

Charles Hastie

Feefo Verified

GBR

5 months ago

Mitä Charles Hastie sanoi Mercantile Trust:

Service with a smile

The person that dealt with my application was very, very, helpful and a pleasure to deal with. The procedure was long winded but I guess it was necessary to establish there was no fraud.

Mercantile Trust

5 months ago

Hi, Thanks for your feedback—we’re really glad you found the team helpful and easy to deal with. We appreciate the process can feel a bit long, but it’s all there to make sure everything is done properly and securely. Thanks, Mercantile Trust

Luotettu asiakas

Feefo Verified

5 months ago

Refurbishment loan

Amit dealt with my case all the way to completion on my refurbishment loan kept me informed and guided me step by step Thanks Amit

Mercantile Trust

5 months ago

Hi, Thanks for your 5-stars review and for taking the time to share your feedback with us. We’re pleased to hear Amit provided clear guidance and kept you updated throughout your refurbishment loan. We’ll make sure he sees your comments. Thanks, Mercantile Trust

Luotettu asiakas

Feefo Verified

5 months ago

Great service, super quick lender with a straight forward process which we used for bridge loan.

Mercantile Trust

5 months ago

Hi, Thanks for your 5-stars review and for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

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