The washing machine purchased from Marks proved to be unfit for purpose and not of reasonable quality for a new product. It started malfunctioning after 16 washes. Under the Consumer Rights Act 2015,...
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Chris
Marks Electrical
2 years ago
Dear JB,
Thank you for your review and I am sorry the item has developed a fault.
I can confirm your first email sent in was on 27/10/2023 and this was responded to yesterday, 30/10/2023 less than 3 days after being received and within 1 working day if you take into account the weekend between the two dates.
In the email sent yesterday we have asked for further information from you, if you can please respond to this email with further information we can then proceed to assist you with this matter.
We look forward to hearing from you and we apologise for any inconvenience caused.
Kind Regards
Marks Electrical Customer Services Team
Lovely company to deal with. A real person at the end of the phone in customer services. Great delivery service with spot on tracking. This is my second purchase from them and both times I've been...
Great service, ordered the product online at a good price and was delivered and installed at the agreed time the next day. Installation was fast and the team were very tidy.
Excellent service. Excellent online experience. Excellent delivery with package in perfect condition. Thank you! My product is a replacement for an old one, so I didn’t have much choice, but it is...
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Tuotearvostelut
Ostopäivä: 13/10/2023
0
Jaa
SS
Samson Sulaimon
Feefo Verified
2 years ago
Mitä Samson Sulaimon sanoi Marks Electrical:
They didn't indicate the wall hanger information provided much better
I couldn't rate my experience of the service provided by Marks Electrical highly enough! At every step of the process of ordering my new television and soundbar, I found the procedure...
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Tuotearvostelut
Ostopäivä: 01/10/2023
0
Jaa
CW
Charles winter
Feefo Verified
2 years ago
Mitä Charles winter sanoi Marks Electrical:
Good no problems just small delay with delivery but got it same day nice friendly
Delivery men will bye again
Marks Electrical was established in 1987 and has sold 100s of thousands of appliances to its satisfied customers. We are dedicated to providing high quality products at competitive prices..
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Marks Electrical was established in 1987 and has sold 100s of thousands of appliances to its satisfied customers. We are dedicated to providing high quality products at competitive prices..
