The Services okay the problem I had is I had my van broken into and they stole some tools but because the tools were so old, I didn’t have receipts for them so they wouldn’t pay me so this will be...
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Ariana Greenwood
Markel Direct
2 months ago
Hi Mr Lane,
Thank you for taking the time to write a review.
I'm sorry to hear about your experience. I understand how frustrating this can be, particularly at an already difficult time.
Our customer service team attempted to contact you on 04/06/2026 and sent a follow-up email to discuss your claim. If you would like us to revisit this, please do get in touch with us on 0800 640 6600 as we’d be happy to look into it further.
Best wishes,
Ariana
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Luotettu asiakas
Feefo Verified
2 months ago
Given all information needed to make decision without being pressured.
The agent I spoke to, Roy Chizana, was polite, personable, professional
and very helpful. He listened to me, and took the time to ensure that he found the best policy and cover for our small over...
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Jaa
MH
Mrs Holden
Feefo Verified
GBR
3 months ago
Mitä Mrs Holden sanoi Markel Direct:
Very helpful, clear information on policy required
Seth was very helpful & gave clear information on the policy I required. The quote was given quickly & was the best quote offered.
Very pleased. Thank you
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MF
Mr Feeney
Feefo Verified
GBR
3 months ago
Mitä Mr Feeney sanoi Markel Direct:
Content
Very easy to navigate markel direct website, for me all questions and information are easy to access.
0
Jaa
Luotettu asiakas
Feefo Verified
3 months ago
Quick and easy to understand
0
Jaa
MT
Mrs Timms
Feefo Verified
GBR
3 months ago
Mitä Mrs Timms sanoi Markel Direct:
Quick, friendly, efficient
0
Jaa
MB
Ms Poweell-Barker
Feefo Verified
3 months ago
Mitä Ms Poweell-Barker sanoi Markel Direct:
From enquiry to quote in no time at all
It was super easy to complete the online quotation process and went through really quickly and smoothly with all the relevant documents sent through straight away.
0
Jaa
Luotettu asiakas
Feefo Verified
3 months ago
The service from Markel was great. The only problem we encountered was with premium credit for the monthly direct debit payments
0
Jaa
Luotettu asiakas
Feefo Verified
3 months ago
Very quick and easy to sort out.
Friendly staff and very informative and helpful.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.