The gentleman I spoke to was very helpful and patient. Put me at my ease and, ran me through the procedure with great proficiency.
0
Jaa
MW
Mrs Williams
Feefo Verified
GBR
2 months ago
Mitä Mrs Williams sanoi Markel Direct:
Assured competence always available
Always professional and helpful Efficient knowledgeable I have no hesitation in continuing with their expertise
Thank you
0
Jaa
MD
Mr Durham
Feefo Verified
2 months ago
0
Jaa
Luotettu asiakas
Feefo Verified
2 months ago
I have not had cause to claim on their service.
They have not implemented the correct wording on my policy even though I have contacted them several times about it.
Ariana Greenwood
Markel Direct
1 month ago
Hi there,
Thank you for your feedback and for bringing this to our attention.
I’m sorry to hear about the issue with your policy wording and for any frustration this may have caused. My colleague Thomas tried to contact you on 18/06/2026 and has also sent a follow-up email to ensure this gets looked into properly and resolved as quickly as possible.
If there is anything else we can help with, please do not hesitate to get in touch with us on 0800 640 6600.
Best wishes,
Ariana
0
Jaa
Luotettu asiakas
Feefo Verified
2 months ago
0
Jaa
TW
TW
Feefo Verified
GBR
2 months ago
Mitä TW sanoi Markel Direct:
Great service, really helpful advisor when I need advice. Been with them years.
0
Jaa
EU
EuroMernet
Feefo Verified
GBR
2 months ago
Mitä EuroMernet sanoi Markel Direct:
Excellent customer service, competitive quotes.
Excellent customer service. Mr Jonathan from Manchester office is a true star: very kind, very helpful, and highly competent. He provided the quote within a couple of minutes and the policy documents...
Lue lisää
0
Jaa
Luotettu asiakas
Feefo Verified
2 months ago
Renewal confirmation help
When I rang up about getting confirmation of our renewal the person I spoke to was very helpful
0
Jaa
MS
Mr Schalom
Feefo Verified
GBR
2 months ago
Mitä Mr Schalom sanoi Markel Direct:
Very helpful case officer assigned
Helpful advice and case officer assigned when I informed them of a potential claim on PII. He helped me construct clear replies and checked my responses. Gave me the peace of mind I needed and I...
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.