Needed to speak to someone, no answer after several calls, hence average.
Scott Chambers
Mainland Aggregates Ltd
9 years ago
Thank you for your feedback. Unfortunately we have had difficulty with our phone sytems of late which has caused some issues that are now resolved. Our other means of communication such as email and live chat are available to handle any enquiries in the event of a phone issue. Please accept our apologies for the inconvenience.
Luotettu asiakas
9 years ago
Sadly it was urgent, a health and safety and transport issue. Sorted with the haulier directly.
Tuotearvostelut
Ostopäivä: 08/02/2017
0
Jaa
TC
Trusted Customer
9 years ago
Mitä Trusted Customer sanoi Mainland Aggregates Ltd:
Price increase for the same product for no apparent reason.
Scott Chambers
Mainland Aggregates Ltd
9 years ago
Thank you for your feedback. The increase on the product was due to a significant increase in ocean shipping costs from India for which we had no control.
TC
Trusted Customer
9 years ago
Passing on all the additional cost to the consumer is not always advisable because you will not have any repeat business or good customer feedback. Sorry but that's my honest opinion.
I was a repeat customer and didn't think it was fair to increase the price for the same quantity and quality product by more than double.
Scott Chambers
Mainland Aggregates Ltd
9 years ago
I totally understand your feelings but unfortunately had we not increased the price of the product we would be making a loss. The effect of Brexit had a significant effect on the exchange rate thus increasing costs by 30%. You are a valued customer and had it not been absolutely neccesary the price would have remained unchanged.
Thank you for the feedback. Your opinion is greatly appreciated! If you have any pictures of your project which you would be willing to share please send them to info@mainlandaggregates.co.uk so we can showcase your handywork :)
Ostopäivä: 14/07/2015
0
Jaa
TC
Trusted Customer
9 years ago
Mitä Trusted Customer sanoi Mainland Aggregates Ltd:
Thank you for the feedback. Your opinion is greatly appreciated! If you have any pictures of your project which you would be willing to share please send them to info@mainlandaggregates.co.uk so we can showcase your handywork :)
Mainland Aggregates Ltd is a family run company and has been established to provide recycled,quarried and decorative aggregates to both trade and private buyers. - See more at: http://www.mainlandaggregates.co.uk/about-us#sthash.0Ju4sJKN.dpuf
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Mainland Aggregates Ltd is a family run company and has been established to provide recycled,quarried and decorative aggregates to both trade and private buyers. - See more at: http://www.mainlandaggregates.co.uk/about-us#sthash.0Ju4sJKN.dpuf