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Miten käsittelemme väärennettyjä arvosteluja?

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Luxury Gold Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 3,945 arvostelua

Luotettu asiakas

Feefo Verified

8 years ago

Fabulous Time on Eastern Canada Cities Tour

Outstanding custormer service starting with the booking. Max Davidson, Tour Director was one of the best ever - personable, professional and ensured every detail was tken care of for everyone. ...

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Tuotearvostelut

Ostopäivä: 19/05/2018

Camillus Johnpulle

Feefo Verified

8 years ago

Mitä Camillus Johnpulle sanoi Luxury Gold:

Food selection was poor Not enough time for sightseeing.

Tuotearvostelut

Dale

Luxury Gold

8 years ago

It disappoints us to learn that the pace of the itinerary wasn’t to your satisfaction and that you felt there wasn’t enough time to take in all of the attractions. As such, we have forwarded this feedback along with your comments about the meals and time at the York Minister to our Operations Team for their review. Nonetheless, we hope that you have still taken many memorable highlights away from your experience.

Ostopäivä: 18/05/2018

Rene Strelesky

Feefo Verified

Regina,Sk.

8 years ago

Mitä Rene Strelesky sanoi Luxury Gold:

The customer service was great! Alex was terrific, very attentive, knowledgeable, and helpful. We so enjoyed our holiday of Harmony of Central Europe. This was our 3rd Luxury gold trip and each one...

Lue lisää

Tuotearvostelut

Ostopäivä: 15/05/2018

Linda Barclay

Feefo Verified

Minneapolis MN

8 years ago

Mitä Linda Barclay sanoi Luxury Gold:

An unexpectedly disappointing tour

Insight has previously been perfect. This time they made some disappointing mistakes. They failed to book my transfer from LHR to the Milestone Hotel, even though it was included in the tour. I had...

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Dale

Luxury Gold

8 years ago

We are really happy that you enjoyed the variety of sightseeing experiences in the itinerary and that you have returned home with many memorable highlights from your time on the British Royale trip. However, we truly regret to learn about the aspects of your journey that didn’t run smoothly and the impressions left by the Travelling Concierge. As a result, your feedback has been forwarded to our Quality Control and Operations Teams respectively, in order to ensure that the necessary preventative steps are taken to avoid any similar instances from affecting our guests in the future. Furthermore, we sincerely hope that looking forward; we may have the opportunity to restore your trust in our Luxury Gold Experiences.

Tuotearvostelut

Ostopäivä: 18/05/2018

Leonard Hoffmann

Feefo Verified

Rockford

8 years ago

Mitä Leonard Hoffmann sanoi Luxury Gold:

Experience Luxury Gold for yourself.

Everything was planned extremely well. Our travel concierge and driver assured our comfort and convenience. The sights were amazing and the local experts brought great insights into each place we...

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Tuotearvostelut

Ostopäivä: 15/05/2018

Luotettu asiakas

Feefo Verified

8 years ago

Very difficult to get through on phone. Changes online were not saved.

Dale

Luxury Gold

8 years ago

We are very sorry if you encountered any issues with our online platform and regret to read that you found it difficult to get through to our Insight Experts. During busy seasons we may experience a high volume of calls; however, it is also possible to send us a message and one of our representatives will get back to as soon as possible. That said; we are delighted that you enjoyed taking in the Canadian culture and we hope that you will join us in the future to explore more stunning destinations.

Tuotearvostelut

Ostopäivä: 19/05/2018

Oscar Tennison

Feefo Verified

La s cruce s nm

8 years ago

Mitä Oscar Tennison sanoi Luxury Gold:

Disappointed in trip

The pick up at the airport was excellent. All hotel room were good and in a good location. We were on our own at the Bilt Moore estates and the restaurant were extremely limited and long wait times....

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Dale

Luxury Gold

8 years ago

Thank you very much for your feedback; although, we are disappointed to learn that you felt the cuisine on the trip wasn't to Luxury Gold's Standard and so we have passed on your reflections to our Quality Control Team for their review. We only want our guests to enjoy the finest dining experiences throughout their journey and therefore, we hope to have the chance to restore your full faith in our guided vacations again in the future.

Dale

Luxury Gold

8 years ago

Tuotearvostelut

Ostopäivä: 19/05/2018

William Hoare

Feefo Verified

8 years ago

Mitä William Hoare sanoi Luxury Gold:

All information requested was answered in a timely manner and in a detail I understood

Tuotearvostelut

Ostopäivä: 06/05/2018

Martha Ho

Feefo Verified

8 years ago

Mitä Martha Ho sanoi Luxury Gold:

Overall good experience

Our door to door transport was scheduled for the wrong date, but was corrected after we brought it to their attention. The luggage barely fit the sedan that was sent. We had to call and arrange for...

Lue lisää

Tuotearvostelut

Ostopäivä: 15/05/2018

Luotettu asiakas

Feefo Verified

8 years ago

Amazing Experience!

Amazing tour concierge, hotels, & itineraries. Great experiences!

Tuotearvostelut

Ostopäivä: 15/05/2018

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Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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Luxury Gold arvostelut

British RoyaleLisää arvosteluja tästä tuotteesta (66)Avaa tuotteen verkkosivustoTickets were not purchased ahead of our arrival and we spent a long time in que. The Minster at York guide came late and we did not see the Minister adequately. The Tower visit in London at night...Lue lisää

British RoyaleLisää arvosteluja tästä tuotteesta (66)Avaa tuotteen verkkosivustoA good variety of sights and experiences. I loved the evening at the Tower of London, as well as the picnic at RHS Harlow Carr Gardens. A couple of days included too many activities with too little...Lue lisää

Harmony of Central EuropeLisää arvosteluja tästä tuotteesta (62)Avaa tuotteen verkkosivustoI really enjoyed the history and beauty of the various cities and countries.

Indulgence in Eastern CanadaLisää arvosteluja tästä tuotteesta (163)Avaa tuotteen verkkosivustoCountry was beautiful. People were nice.

Southern GlamourLisää arvosteluja tästä tuotteesta (7)Avaa tuotteen verkkosivustoThe places were good, the restaurants were not what I would consider gold status

Ultimate ItalyLisää arvosteluja tästä tuotteesta (346)Avaa tuotteen verkkosivustoOur travel tour director was excellent and also the local experts

Harmony of Central EuropeLisää arvosteluja tästä tuotteesta (62)Avaa tuotteen verkkosivustoGreat itinerary. Would have liked one extra day/night in Vienna.

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