Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Love Sofas Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 797 arvostelua

Luotettu asiakas

Feefo Verified

2 years ago

Great sofa, glitchy set up

The sofa is fab! Very good quality, would have been 5 stars but the set up was incorrect and the delivery person would have left it set up wrong if I hadn’t insisted. He even said the drill had ran...

Lue lisää

Customer Experience Team

Love Sofas

2 years ago

We sincerely apologise for the negative experience you received with our 3rd party courier but we are thrilled to hear that you are pleased with your recent purchase. Thank you for bringing your negative experience to our attention and we will follow this up with the 3rd party courier immediately. Thank you for your feedback and for your 4* review!

Tuotearvostelut

Ostopäivä: 15/11/2023

Neil Dewey

Feefo Verified

2 years ago

Mitä Neil Dewey sanoi Love Sofas:

Great looking sofa

Great website, lots of choice, also ease of use. Great communication and fast delivery. All round a pleasure to deal with.

Customer Experience Team

Love Sofas

2 years ago

Hi Neil, we are thrilled to hear that you had a great experience with us and our website! Thank you for your wonderful feedback and 5* review!

Tuotearvostelut

Ostopäivä: 14/11/2023

Rosalind Smith

Feefo Verified

2 years ago

Mitä Rosalind Smith sanoi Love Sofas:

Brilliant Company and Gorgeous Sofas

Hi Such a helpful company and great customer service. Very pleased with my 2 sofas

Customer Experience Team

Love Sofas

2 years ago

Hi Rosalind, we are thrilled to hear that you had a great experience with us and our customer service team! We are also delighted to hear that you are pleased with your recent purchases! Thank you for your wonderful feedback and 5* review!

Tuotearvostelut

Ostopäivä: 13/11/2023

Luotettu asiakas

Feefo Verified

2 years ago

Beautiful sofa

The sofas are beautiful as advertised. They arrived on time and were installed by the delivery company. Great buy and good value

Customer Experience Team

Love Sofas

2 years ago

We are thrilled that you had a great experience with us and our 3rd party courier! Thank you for your wonderful feedback and 5* review!

Tuotearvostelut

Ostopäivä: 24/10/2023

naomi blowers

Feefo Verified

Cleethorpes

2 years ago

Mitä naomi blowers sanoi Love Sofas:

Never shop here!

The two man delivery/ assembly crew snapped my key in my lock and left without assembling my furniture, they eventually came back to put the sofa together but were unbearably rude throughout. They...

Lue lisää

Customer Experience Team

Love Sofas

2 years ago

Hi Naomi, we sincerely apologise for the negative experience you received with our 3rd party courier. Unfortunately we cannot see any communication between you and our team; we would like to hear from you via email or phone about your negative experience with our 3rd party courier Furdeco, who you have had communications with and again we sincerely apologise for this negative experience. We have already been in contact with Furdeco and have passed the information you have provided in your review to them. If you want to discuss this with us please do not hesitate to ring or email our team who will help resolve this as quickly as possible for you. Thank you for bringing this to our attention and we hope to hear from you soon so we can help.

Ostopäivä: 11/11/2023

Max Haley

Feefo Verified

2 years ago

Mitä Max Haley sanoi Love Sofas:

Beautiful sofa

Customer Experience Team

Love Sofas

2 years ago

Hi Max, thank you for your positive feedback and 5* review!

Tuotearvostelut

Ostopäivä: 06/11/2023

Karen Sheppard

Feefo Verified

Evesham

2 years ago

Mitä Karen Sheppard sanoi Love Sofas:

Fantastic service

They were excellent from start to finish, I had a big problem with the order (my fault!) They just totally sorted it out and kept me informed all through it, will defo use them again

Customer Experience Team

Love Sofas

2 years ago

Hi Karen, we are delighted to hear that you had a great experience with us and our customer service team! Thank you for your wonderful feedback and 5* review!

Tuotearvostelut

Ostopäivä: 06/11/2023

Luotettu asiakas

Feefo Verified

2 years ago

I arranged for my settes to be delivered on the 21st Nov as I was on holiday until the 16th I received an email telling me that they were being on the 25th Nov not what I wanted to here on holiday...

Lue lisää

Customer Experience Team

Love Sofas

2 years ago

We sincerely apologise that your purchase was not properly scheduled for delivery on the 21st Nov like you had organised, this was due to an error with our courier. Again we sincerely apologise for this negative experience and should you wish to discuss this further, please do not hesitate to ring or email our customer service team who will help with anything you may need. Thank you for your feedback and 3* review.

Tuotearvostelut

Ostopäivä: 25/10/2023

Michael Kitchingman

Feefo Verified

2 years ago

Mitä Michael Kitchingman sanoi Love Sofas:

Ok no big problem

Customer Experience Team

Love Sofas

2 years ago

Hi Michael, thank you for your positive feedback and 4* review!

Tuotearvostelut

Customer Experience Team

Love Sofas

2 years ago

We regret to hear that your recent purchase did not meet your expectations. We take great pride in the quality of our products; so if the sofa you received has let you down in terms of quality, please do not hesitate to ring or email our wonderful customer service team who will help with any issues or queries you may have. Thank you for taking the time to write your feedback and 3* product review of our Supasleep sofa bed.

Ostopäivä: 02/11/2023

Dr Burton

Feefo Verified

Huddersfield

2 years ago

Mitä Dr Burton sanoi Love Sofas:

Awesome sofas!

The sofas are awesome - they feel great to touch, look ace, and are comfortable. Seem really good quality too. But more than this, they were delivered in eight days (not working days, calendar...

Lue lisää

Customer Experience Team

Love Sofas

2 years ago

Hi Steve, we are delighted to hear that you are pleased with the look, quality and comfort of your recent purchase! We are also thrilled to hear that you had a great experience with us and our 3rd party courier. Thank you for taking the time to write your wonderful feedback and 5* review!

Ostopäivä: 31/10/2023

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Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Osa Treefo-aloitetta

Työskentelemme Ecologin kanssa puiden istutushankkeiden rahoittamiseksi vastineeksi arvosteluista, joita keräävät Love Sofas

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Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta

Love Sofas arvostelut

Genuine Leather Grey San Fernando 3C2 Corner Sofa with 2 OttomansLisää arvosteluja tästä tuotteesta (1)Avaa tuotteen verkkosivustoSofa is fab, gorgeous condition, very pleased.

Velvet Fabric Chesterfield Purple 2 Seater Alderley Sofa With Silver FeetLisää arvosteluja tästä tuotteesta (1)Avaa tuotteen verkkosivustoGreat and comfortable sofa. Looks even better when delivered.

Velvet Orange 3+ 2 Seater Ravello Sofa SetLisää arvosteluja tästä tuotteesta (1)Avaa tuotteen verkkosivustoLove;y comfortable sofas just as described Very pleased

Velvet Navy Blue 2 Seater Ashton SofaLisää arvosteluja tästä tuotteesta (2)Avaa tuotteen verkkosivustoSame comment as previous.

Fabric Green Patchwork 3 Seater Avici Shout SofaLisää arvosteluja tästä tuotteesta (21)Avaa tuotteen verkkosivustoQuick delivery beautiful sofa

Leather Air Brown Toledo 2 Seater Recliner SofaLisää arvosteluja tästä tuotteesta (2)Avaa tuotteen verkkosivustoLooks lovely and is very comfortable

White Teddy/Boucle Fabric 2 Seater Avici Shout SofaLisää arvosteluja tästä tuotteesta (1)Avaa tuotteen verkkosivustoAll ready explaned in my letter not a very good service

Velvet Navy Blue Supasleep Sofa BedLisää arvosteluja tästä tuotteesta (1)Avaa tuotteen verkkosivustoCheap ! You get what you pay for but CHEAP

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?