Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Love Sofas Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 812 arvostelua

Kay Toon

Feefo Verified

2 years ago

Mitä Kay Toon sanoi Love Sofas:

brilliant service

really great service, sent swatch delivered the sofa which matched the swatch and the delivery men where absolutely great.

Customer Experience Team

Love Sofas

2 years ago

Hi Kay, we are delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for your positive feedback and 5* review!

Tuotearvostelut

Ostopäivä: 09/12/2023

Luotettu asiakas

Feefo Verified

2 years ago

I was looking for the suite to be more the colour in the photograph, as it looks more tan than brown. Unfortunately it's definitely brown. It does fit in with my decor so is fine. As for comfort,...

Lue lisää

Customer Experience Team

Love Sofas

2 years ago

We are thrilled to hear that you are pleased with the comfort of your recent purchase! Should you wish to shop with us again, we do offer samples for our customers so that you can see the specific fabric and colour. We appreciate you taking the time to write your positive feedback and 5* review!

Tuotearvostelut

Ostopäivä: 12/12/2023

Luotettu asiakas

Feefo Verified

2 years ago

Great prices, very quick delivery (astoundingly). Sofas are great quality, and i have to say, much better quality than I was expecting for the price to be honest!

Customer Experience Team

Love Sofas

2 years ago

We are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for your positive feedback, recommendation and 5* review!

Tuotearvostelut

Ostopäivä: 26/12/2023

Luotettu asiakas

Feefo Verified

2 years ago

Delivery wad fine and on time

The sofa is beautiful looks great in my lounge 😍

Customer Experience Team

Love Sofas

2 years ago

We are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your positive feedback and 5* review!

Tuotearvostelut

Ostopäivä: 10/12/2023

Luotettu asiakas

Feefo Verified

2 years ago

VERY HAPPY

IM VERY PLEASED WITH MY ARMCHAIR,GOOD PRICE,GOOD SERVICE AND DELIVERY,ALL GOOD,THANK YOU

Customer Experience Team

Love Sofas

2 years ago

We are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for your positive feedback and 4* review!

Tuotearvostelut

Ostopäivä: 21/12/2023

Abida Parveen

Feefo Verified

2 years ago

Mitä Abida Parveen sanoi Love Sofas:

Thank you my sofa was delivered within the time frame quoted and I am really happy with my sofa will be using you by again, much appreciated 1st time I have purchased from you. Excellent value too

Customer Experience Team

Love Sofas

2 years ago

Hi Abida, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are happy with your recent purchase! Thank you for taking the time to write your positive feedback and 5* review!

Tuotearvostelut

Ostopäivä: 22/12/2023

Luotettu asiakas

Feefo Verified

2 years ago

Very good services v good quality

Customer Experience Team

Love Sofas

2 years ago

We are delighted to hear that you had a great experience with us and that you are pleased with the quality of your recent purchase! Thank you for your positive feedback and 5* review!

Tuotearvostelut

Ostopäivä: 08/12/2023

Denice Hope

Feefo Verified

2 years ago

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Mitä Denice Hope sanoi Love Sofas:

Great service from order to delivery highly recommend

Customer Experience Team

Love Sofas

2 years ago

Hi Denice, we are thrilled to hear that you had a great experience with us and our 3rd party courier! Thank you for your positive feedback, recommendation and 5* review!

Tuotearvostelut

Ostopäivä: 14/12/2023

Luotettu asiakas

Feefo Verified

2 years ago

Excellent product

Fast delivery, great communication throughout, excellent customer service

Customer Experience Team

Love Sofas

2 years ago

We are thrilled to hear that you had a great experience with us, our customer service team and our 3rd party courier! Thank you for taking the time to write your positive feedback and 5* review!

Tuotearvostelut

Ostopäivä: 15/12/2023

Ajiri

Feefo Verified

2 years ago

Mitä Ajiri sanoi Love Sofas:

I purchased leather corner sofa and it was delivered on the 28th of November by unprofessional men who did not have tools but used my little kitchen knife to rip open the packaging to tiny pieces...

Lue lisää

Customer Experience Team

Love Sofas

2 years ago

Hi Ajiri, We regret to receive your negative review, but we do not believe the review fairly represents our communications. We organised a 3rd party technician to come and adjust the brackets on your sofa as soon as you have reported the issue to us. The technician was booked for an appointment the following week, and you were provided with a time slot a day before. The technician arrived within the provided time slot, however you were not ready to let him into the property, and the 3rd party technician left the premises to fulfil subsequent appointments. We spoke to yourself the same day, and advised we will reschedule appointment for the first available date, which was the beginning of January. You notified us the time frame was too long, and we advised of an option to rectify the matter independently within a suitable time, and provide us with a receipt. We received a photo of a handwritten receipt which did not reflect the cost of rectifying the issue, which we have queried with you.After receiving our email, you have advised us that sofa was faulty and damaged, which was not mentioned during any of the multiple phonecalls we have had with you within the 3-week period you were in possession of the sofa. You have made multiple demands for refunds, but as soon as we'd agreed to meet your request, you changed your mind and demanded a higher amount. We have remained in contact with you via email for record keeping purposes. Should you wish to discuss this matter further please do not hesitate to email us and we will try to resolve any remaining issues you may have as quickly as possible. Thank you for taking the time to write your feedback and review. Kind Regards, Love Sofas

Tuotearvostelut

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Customer Experience Team

Love Sofas

2 years ago

We sincerely apologise that you are not pleased with the quality of your recent purchase. We can see that you have been in contact with us on multiple occasions to discuss having the brackets replaced on your recent purchase but we have no mention of any damage or wrinkled fabric within the 3 weeks you have been in possession of your recent purchase. Should you wish to discuss this issue further, please do not hesitate to email us so that we can resolve this issue in a timely manner. Again we apologise that you are not pleased with your recent purchase and thank you for taking the time to write your feedback and review. Kind Regards, Love Sofas

Ostopäivä: 17/11/2023

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Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

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Työskentelemme Ecologin kanssa puiden istutushankkeiden rahoittamiseksi vastineeksi arvosteluista, joita keräävät Love Sofas

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Miksi Feefo-arvosteluihin voi luottaa?

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Love Sofas arvostelut

Velvet Turquoise / Teal 2 Seater Astbury Bella SofaLisää arvosteluja tästä tuotteesta (1)Avaa tuotteen verkkosivustobrilliant service from ordering a swatch to assembling my sofa i would definitely recommend and will use them again

Leather Air Brown Suede Left Hand Facing Livorno Corner SofaLisää arvosteluja tästä tuotteesta (5)Avaa tuotteen verkkosivustoGood value for money, and comfort is great.

Leather Air Suede Brown Valencia 2 Seater Recliner SofaLisää arvosteluja tästä tuotteesta (15)Avaa tuotteen verkkosivustoGreat finish, photos don't do it justice on the website. Really solid and quite high which is nice

Velvet Marine Blue 3 Seater Astbury Bella SofaLisää arvosteluja tästä tuotteesta (4)Avaa tuotteen verkkosivustoJUST LOVELY 😍 Colour is divine and gold cushions too

Leather Air Suede Brown Valencia Recliner ChairLisää arvosteluja tästä tuotteesta (2)Avaa tuotteen verkkosivustoYES,COMFORTABLE,NICE COLOUR,GREAT PRICE

Leather Air Brown Suede Left Hand Facing Livorno Corner SofaLisää arvosteluja tästä tuotteesta (5)Avaa tuotteen verkkosivustoProduct recieved as described and purchased delivered on time

Teddy/ Boucle White Fabric 3 Seater Ashton SofaLisää arvosteluja tästä tuotteesta (2)Avaa tuotteen verkkosivustoV good 👍 I love ❤️ it quality very good

Fabric Patchwork 1 Seater Avici Shout SofaLisää arvosteluja tästä tuotteesta (10)Avaa tuotteen verkkosivustoBeautiful sofa would definitely recommend

Fabric Patchwork 3 Seater Avici Shout SofaLisää arvosteluja tästä tuotteesta (11)Avaa tuotteen verkkosivustoLove it into only beautiful but comfortable too

Velvet Mustard Gold 2 Seater Astbury Bella SofaLisää arvosteluja tästä tuotteesta (3)Avaa tuotteen verkkosivustoFast delivery , great communication throughout, excellent customer service fantastic quality sofa at a really good price. Would buy again . highly recommend

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?