Very fast service, very helpful staff and the jewelry is absolutely beautiful! My mum was delighted with her gift and they managed to fit everyone's names on a very tasteful and dainty little...
Clear ordering online service, good range of products, fast service and a lovely item!
Tuotearvostelut
Ostopäivä: 20/07/2020
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Feefo Verified
6 years ago
Very happy with my purchase, my girlfriend loved her necklace. Many thanks to the staff who were very helpful when I needed to change the chain length. Would definitely recommend to others....
I ordered an engraved interlocking heart pendant for my daughter-in-law. It arrived very quickly but there was a problem with the engraving. I contacted Lovesilver and I have to say they dealt...
I am disappointed with the product because two days after my husband put on the necklace with the pendant, the colour of the pendant changed and became dark. The information they have left on the...
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Emma
Lovesilver
6 years ago
Hello, thank you for your feedback, please be rest assured that your item is 925 Sterling Silver and we would never ever sell an item that was fake on any of our websites. As per our reply to your email, it appears that the item has tarnished, which we have emailed an explanation why, and as mentioned no two people are the same in their body chemistry and whilst one may wear silver for many years without tarnish another may find that they need to clean their silver jewellery frequently however, in the cooler periods of the year the need to clean silver is often far less. Again, thank you for your feedback and we hope our email to you helps resolve the issue for you. With kind regards, Emma, Customer Services
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Emma
Lovesilver
6 years ago
Hello, thank you for your feedback, please be rest assured that your item is 925 Sterling Silver and we would never ever sell an item that was fake on any of our websites. As per our reply to your email, it appears that the item has tarnished, which we have emailed an explanation why, and as mentioned no two people are the same in their body chemistry and whilst one may wear silver for many years without tarnish another may find that they need to clean their silver jewellery frequently however, in the cooler periods of the year the need to clean silver is often far less. Again, thank you for your feedback and we hope our email to you helps resolve the issue for you. With kind regards, Emma, Customer Services
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.