I tried to contact them repeatedly. They do not respond.
Michelle
Long Tall Sally
29 days ago
Thank you for your feedback.
We’re sorry to hear that you were disappointed with the communication you received.
Having checked our records, we can confirm that we last contacted you on **1 August**. We have now resent the email to you to ensure you receive our response.
Please check your inbox, including your junk or spam folder, for the resent email.
We apologise for any inconvenience caused and hope this resolves the issue.
0
Jaa
Luotettu asiakas
Feefo Verified
1 month ago
Perfect for summer holidays
Ordering & payment were easy & delivery prompt.
My refund was received after only 2 days of receipt of my returned item.
Michelle
Long Tall Sally
1 month ago
Thank you for your lovely feedback!
We’re delighted to hear that you found ordering and payment easy, your delivery was prompt, and your refund was processed quickly after we received your return.
We really appreciate you taking the time to share your positive experience and hope to welcome you back again soon!
0
Jaa
EL
Else
Feefo Verified
NLD
1 month ago
Mitä Else sanoi Long Tall Sally:
Nice jumpsuit in beautiful colour
Nothing to share
0
Jaa
JL
Jessica Leu
Feefo Verified
1 month ago
Mitä Jessica Leu sanoi Long Tall Sally:
Back pocket sewn halfway shut
Service is good.
0
Jaa
Luotettu asiakas
Feefo Verified
1 month ago
Some real successes
Quick delivery
0
Jaa
BP
Barbara Palmer
Feefo Verified
USA
1 month ago
Mitä Barbara Palmer sanoi Long Tall Sally:
I received the materials but having difficulty trying to return a few items
0
Jaa
Luotettu asiakas
Feefo Verified
1 month ago
I already have !
Very fast delivery compared to most online purchases! I was surprised!
0
Jaa
HA
Hazel
Feefo Verified
GBR
1 month ago
Mitä Hazel sanoi Long Tall Sally:
Arms too short
Refund was made quickly - but order took 3 weeks and 3 chasers to secure the order in the first instance - and no explanation or apology from LTS re the delay - I buy a lot of clothes from LTS and...
Lue lisää
Katie
Long Tall Sally
1 month ago
Thank you for your feedback. We’re pleased to hear that your refund was processed quickly, but we’re very sorry for the significant delay with your order and the lack of communication.
We completely understand your disappointment, especially as you’ve been a loyal LTS customer and this is the first time you’ve experienced such poor service from us. We sincerely apologise that you had to chase your order three times and that you were not given an explanation or apology for the delay.
We really appreciate your continued support and will take your feedback on board.
0
Jaa
Luotettu asiakas
Feefo Verified
1 month ago
The delivery was excellent
Katie
Long Tall Sally
1 month ago
Thank you for your lovely feedback! We’re delighted to hear that you were happy with the delivery service.
We really appreciate you taking the time to share your experience with us.
0
Jaa
BA
Barb
Feefo Verified
CAN
1 month ago
Mitä Barb sanoi Long Tall Sally:
Happy to have LTS!
There had been a strange mix up with online billing- LTS quickly corrected this and reassured me- I am grateful with how quickly they responded, even when I cannot telephone them directly- the email...
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.