Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Envoyage Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 30,065 arvostelua

Luotettu asiakas

Feefo Verified

7 years ago

Liberty travel agents are knowledgeable and easy to work with. Prompt with answering questions and strive for booking the best vacation that suits your needs.

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi Envoyage:

Great attention to detail.

the entire trip was well thought out and well planned. The only downside was one of the car services showed up 3 hours early and wouldn't come back at designated time. We had tried to call them...

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Luotettu asiakas

Feefo Verified

7 years ago

Costa Rica in the rainy season

Tabacón was a great experience. Some of our excursions from there didn't make sense though (being brought to another resort to use their hot springs). The drivers are very aggressive and any trip...

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Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi Envoyage:

I would definitely recommend Liberty Travel (and Erica Weinelt in particular) to anyone that is planning a trip. She takes the angst out of booking flights, finding hotels, and all of the other...

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Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi Envoyage:

Mary is a rockstar when it comes to customer service!

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi Envoyage:

The added tours were fun, I had the comfort of knowing I had access to 24 hour emergency service, which is handy with time differences.

Luotettu asiakas

Feefo Verified

7 years ago

Stephanie did an awesome job booking our flights, transfers, and excursions. We had an issue at the hotel (no air conditioning in 90+ degree weather), and Stephanie made sure we were compensated.

Luotettu asiakas

Feefo Verified

7 years ago

Barbara was very helpful however the location where I was did not have a restroom.

Luotettu asiakas

Feefo Verified

7 years ago

Finer details and communication were spotty

The only concerns we had with the service were within the last couple weeks leading up to our departure. Communication was spotty and sometimes took several days to get a response. It's...

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Elizabeth Butterfield

Envoyage

7 years ago

Hello, Thank you for sharing your feedback and we are so sorry to hear about your situation. Customer Service is our top priority and we will be looking into this situation to help improve the overall experience. In the meantime, we encourage you to reach out directly to our Customer Excellence team to further discuss your experience. They are available from Monday- Friday from 9am- 5:30pm at 201-934-3500.

Trusted Customer

Feefo Verified

7 years ago