Even though FedEx lost my order Poolsupplies.com stepped up to the plate and resent my order the same day I called them FANTASTIC customer service
Tyler Jones
Poolsupplies.com
3 years ago
We love our customer service team! Thank you for the kind words.
Ostopäivä: 17/07/2023
0
Jaa
AD
Adam Doman
Feefo Verified
3 years ago
Mitä Adam Doman sanoi Poolsupplies.com:
No issues with customer service at all
Tyler Jones
Poolsupplies.com
3 years ago
That is great to hear!
Tuotearvostelut
Tyler Jones
Poolsupplies.com
3 years ago
Thank you for choosing PoolSupplies.com!
Ostopäivä: 11/05/2023
0
Jaa
SD
Stephen Dowzycky
Feefo Verified
3 years ago
Mitä Stephen Dowzycky sanoi Poolsupplies.com:
Really got back late on the pump and needed pictures I’m a good customer so should have taken my word.don’t think I’ll order again from them or recommend them. Sorry.
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Stephen! It seems your package did get stuck in transit in Indiana. Unfortunately, this can happen on occasion with any mail carrier and is a rare occurrence. We will not require pictures of your solar cover if you are having issues with it in transit, but we would love to assist you with your missing package. Our team of customer support experts is available at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST and is eagerly waiting to assist you. Thank you for your feedback!
SD
Stephen Dowzycky
3 years ago
Sorry about the comments they were in haste. I can recommend you. Sorry again.
Rachel Jennetti
Poolsupplies.com
3 years ago
No problem Stephen! We're so glad we were able to help you!
Tuotearvostelut
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi Stephen! We're sorry that FedEx has paused the transit of your package. This is often a rare occurrence and we would love to help you with your order. You can contact our customer support line at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for assistance with your order. Thank you for your feedback!
SD
Stephen Dowzycky
3 years ago
Poolsupplies came through. Sorry about the comment.
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi, again Stephen! Thank you, it's no problem, we're happy to help!
pool service was good but the ladder was not as good as expected.
I had to reinforce the legs
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Santos! Thank you, we appreciate your feedback! We are in the process of updating our descriptions for our ladders, and I will definitely bring this up with our writers. We are sorry that you had to reinforce the legs of your ladder! We would love to help you with your order. Please contact our customer support line at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for help. Thank you for shopping with us!
Tuotearvostelut
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi Santos! We're so sorry about this issue you are experiencing. We encourage you to contact our team of customer support experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for help with your order. Thank you very much for your feedback!
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
