As usual, the service from both Amy Cooper and Melissa Hayward was fantastic. They were patient as I provided additional requirements and challenges throughout the hunt for the right holiday home,...
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Melissa
Kuoni
3 months ago
Hi Jamie,
Thank you for your lovely comments and booking your amazing family villa holiday with us. You know where we are if there is anything you need.
Kind regards
Melissa
Ostopäivä: 09/06/2026
0
Jaa
Luotettu asiakas
Feefo Verified
3 months ago
Harriet was incredibly patient and helpful, we had lots of changes and they were all sorted without any fuss. Ultimately, the clients booked because everything was perfect, just as they wanted it....
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Ostopäivä: 10/06/2026
0
Jaa
Luotettu asiakas
Feefo Verified
3 months ago
Ease of booking and brilliant staff
Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Ostopäivä: 12/06/2026
0
Jaa
MB
Mrs Annette Ball
Feefo Verified
3 months ago
Mitä Mrs Annette Ball sanoi Kuoni:
Was not told important information prior to booking
Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
Ostopäivä: 10/06/2026
0
Jaa
MT
Mrs Treena Turner
Feefo Verified
FRA
3 months ago
Mitä Mrs Treena Turner sanoi Kuoni:
Michelle was very helpful in assisting with the booking process
Samuel
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Ostopäivä: 08/06/2026
0
Jaa
Luotettu asiakas
Feefo Verified
3 months ago
The reason I am not giving 5 stars is because, the detailed holiday itinerary/ confirmation that are sent are not consistent in showing agreed/finalised details. The room types that appear vary from...
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Cheryl
Kuoni
3 months ago
Thank you for your feedback on your recent booking. We understand your points regarding the confirmations as this isn't ideal and not consistent with our paperwork. I believe your travel expert is working on this for you and will resend it to you at the standard reflective of Kuoni and we will keep working with you until this until you have the confirmation that is a good standard. Thank you for booking your holiday with Kuoni and please let us know how we can continue to help.
Ostopäivä: 04/06/2026
0
Jaa
MS
Mrs Pauline Stubbs
Feefo Verified
GBR
3 months ago
Mitä Mrs Pauline Stubbs sanoi Kuoni:
Great staff, warm and welcoming. Nothing is too much trouble - to ensure you get the holiday you want.
Alex
Kuoni
3 months ago
Pauline, thank you for your kind words . Its always a pleasure to help you plan your next adventure , I am excited to hear all about this next one !
Many thanks
Alex Killeen
Store Manager
Ostopäivä: 11/06/2026
0
Jaa
Luotettu asiakas
Feefo Verified
3 months ago
Kelly at Kuoni listened and made suggestions re our trip (safari) . Very knowledgeable and has put together a great experience for us . Lovely lady to speak to and feel safe in her hands as we are in...
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Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Ostopäivä: 30/05/2026
0
Jaa
MT
Mr Paul Thompson
Feefo Verified
GBR
3 months ago
Mitä Mr Paul Thompson sanoi Kuoni:
Friendly and knowledgable staff. Gave us a few really good options. Difficult to choose
Melissa
Kuoni
3 months ago
Hi Paul and Debra,
Thank you for booking with us again and sending in your lovely comments. Malaysia is going to be fantastic, please let us know if there is anything you need at any stage.
Kind regards
Melissa
Ostopäivä: 04/06/2026
0
Jaa
MS
Mr Lalit Shah
Feefo Verified
GBR
3 months ago
Mitä Mr Lalit Shah sanoi Kuoni:
Michelle dealt with the process along with Lucy , both of them are very good
Lucy
Kuoni
3 months ago
Dear Client
Thank you for your 5* review and kind comments about the service you received in store. I will be sure to pass your comments onto Michelle. We're glad that we could help you once again.
Best wishes
Lucy Hughes
Store Manager
Nämä merkit varmistavat, että Kuoni:n ympäristöväittämät ovat selkeitä ja paikkansapitäviä, joten voit olla varma, että ostokset ovat kestäviä. Kehitetty yhteistyössä Ethyn kanssa.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
