Absolutely fantastic service. Warm friendly and yet very professional from everyone including the people servicing the rooms the gardeners, waiters, reception staff everyone! The best service we have...
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Gina Stabler
Jerseytravel
2 years ago
Thank you for your glorious feedback, Longueville Manor is a hidden gem and we agree that the staff and service are top notch! We to welcome you back on a future holiday with Jerseytravel
Tuotearvostelut
Ostopäivä: 29/05/2024
0
Jaa
MD
Mr M Deeley
Bicester
2 years ago
Mitä Mr M Deeley sanoi Jerseytravel:
Easy booking from start to finish
Gina Stabler
Jerseytravel
2 years ago
Thank you for your 5-star feedback, we are glad to hear you had a great trip to Jersey and we hope you had fun celebrating the 50 years of memories from your original Honeymoon trip!
Tuotearvostelut
Ostopäivä: 28/05/2024
0
Jaa
Luotettu asiakas
2 years ago
Took quite a time to get information about when luggage arrived as Blue Islands airline did not take 40 items of luggage on our flight after filling hold with freight. The next day we went to airport...
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Gina Stabler
Jerseytravel
2 years ago
Thank you for your review, I can only apologise with regards to your luggage not being on the Blue Islands flight from Exeter to Jersey, I have spoken with our customer service manager (who you contacted the day after your arrival) and she did try to assist you, but whilst you were waiting for her to call you back you had already made your way to the airport yourselves. We are glad to hear that eventually the airline reunited you with your luggage and we do hope that you enjoyed the rest of your time in Jersey.
Tuotearvostelut
Ostopäivä: 25/05/2024
0
Jaa
MR
Mr A Rae
Angus Scotland
2 years ago
Mitä Mr A Rae sanoi Jerseytravel:
Good selection of hotels and price offered, perhaps they could offer day trips to France as an added extra.
Gina Stabler
Jerseytravel
2 years ago
Thank you for your review, we are glad to hear that you enjoyed your time in Jersey and I will take on-board the suggestions regarding the addition of offering clients day trips to add on to their holidays and we will see if this is something we could look at going forward.
Excellent service as always with jersey travel this is why we use jersey travel time and time again
Gina Stabler
Jerseytravel
2 years ago
Thank you for your kind words, we are glad that you enjoyed the service provided from Jerseytravel and had a great stay in Jersey, we hope that you visit again soon!
Excellent. Everything sorted and refunded for the night I lost in the hotel. I think booking a package holiday is best and Jersey Travel offer a good service. I've been using them quite a few years...
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Gina Stabler
Jerseytravel
2 years ago
Thank you for your fantastic feedback, it is lovely to hear that a member of our customer service team provided you with all the options in having to re-arrange your travel after the airline cancelled your flight. We hope that we can be of further assistance should you use Jerseytravel for your next trip!
I'm not happy with my experience in dealing with Jersey Travel, for two reasons:
1) I emailed Jersey Travel twice, and got no replies. The second time it was to enquire about details of my booking,...
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Gina Stabler
Jerseytravel
2 years ago
Thank you for sending this feedback, regarding your recent trip to Jersey. I have had a look into your booking, made via our website for a short break in May. I can see correspondence being sent to the attached email address (week prior to your trip) this would of been your final holiday details, so I am unsure as to why you haven't received. I have also checked our email inboxes and not found any correspondence from yourselves to us at any point. I apologise if the transfer company were late to collect you on your return journey, you could of contacted us at anytime to chase this and we would of helped, but can also see you did not call us. Please accept my apologies if you believe our customer service to be inadequate, I wish you had made contact via the telephone if you thought your emails were being ignored and we could of then provided some service to you. Many Thanks - Jerseytravel
Everything went well, though perhaps an email a couple of days before with contact numbers, and some links to activities and places of interest would have been welcome.
Gina Stabler
Jerseytravel
2 years ago
Thank you very much for sending us over your feedback and great review of both the hotel and the lovely island of Jersey. You should of received a pre-departure email from us around a week prior to your departure date with a full list of holiday details, links to frequently asked questions, transfers, car hire etc. I am sorry if you did not receive this information and we do hope to welcome you back to Jersey on a future occasion
Tuotearvostelut
Ladattu media
Näytä kaikki media (1)
Ostopäivä: 21/05/2024
0
Jaa
MH
Mr J Hodge
Ayrshire
2 years ago
Tuotearvostelut
Gina Stabler
Jerseytravel
2 years ago
Thank you for your feedback, we are glad overall you had a nice time at the hotel and your holiday in Jersey. We will pass your comments onto our supplier regarding the taxi pricing. As a private transfer is pre-booked for our clients and the driver is waiting for you at the airport, naturally the price will always be a little higher than public rank taxis but we will pass your comments on to the relevant people. We hope that you choose to book with us at Jerseytravel in the near future.
Ostopäivä: 19/05/2024
0
Jaa
MC
Mr S Cossey
dorchester
2 years ago
Tuotearvostelut
Kate Sloan
Jerseytravel
2 years ago
Thank you for your review. We will make sure to pass your feedback to the hotel directly. We look forward to helping you book a future holiday in Jersey in the near future.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.