Thank you for your feedback. We're glad that you were happy with the overall service. Best Wishes for a beautiful wedding.
0
Jaa
MH
Mr Suzanne Hilton
Feefo Verified
Burnley
3 years ago
Mitä Mr Suzanne Hilton sanoi InsuraWedding:
Waste of money
Minutes after completing you sent me the certificate with errors on I emailed back to see if we could rectify and it been a week since had no reply
Marketing Assistant
InsuraWedding
3 years ago
Hello,
Thank you for your feedback, we are sorry to hear about your experience. Please accept our apologies for not getting this corrected the first time around and for the inconvenience caused by having to contact us to get this resolved.
Our customer service team has tried to contact you at the phone number on your policy to resolve this, and our representative has left you a voicemail. If you could email us at enquiries@voyagerins.com, with as much information as possible so we can seek to understand what has happened, or you can give us a call 01483 806 680.
Thank you very much.
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Met all our needs
Very explanatory website with all options that we needed b
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Really easy and straight forward purchase.
Really easy and straight forward purchase.
0
Jaa
MG
Mr William Gilbert
Feefo Verified
3 years ago
Mitä Mr William Gilbert sanoi InsuraWedding:
So far so good. Only a problem paying on the website that led me to pay over te phone was a slight bigger. But the staff were friendly, courteous and helpful.
0
Jaa
MC
Miss Kristina Cogswell
Feefo Verified
3 years ago
Mitä Miss Kristina Cogswell sanoi InsuraWedding:
I, Kristina Cogswell, filled out the form and purchased the insurance and put my partners name (a man) in the 2nd participant section. My email address, my number, my name for contact purposes. Yet...
Lue lisää
Marketing Assistant
InsuraWedding
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents.
Thanks
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
