Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Iglu Cruise arvostelut

http://www.iglucruise.com/

POIKKEUKSELLINEN

Palvelu

4.8

463

543

arviota viimeisen vuoden aikana

Näytetään kaikki 35,606 arvostelua

Luotettu asiakas

12 years ago

As Belgian customers of Fred Olsen, we got the right person on the phone with…

As Belgian customers of Fred Olsen, we got the right person on the phone with a perfect understanding and attitude. A splendid and quick service from the girl/ lady and an extremely quick...

Lue lisää

Luotettu asiakas

12 years ago

Very pleasant and knowledgeable staff and always that always provide good service.

Luotettu asiakas

12 years ago

Staff very helpful and knowledgable.

Luotettu asiakas

12 years ago

Fast efficient and pleasant operator

Luotettu asiakas

12 years ago

Easy web site to use Have used Iglu before so had no hesitation in using again…

Easy web site to use Have used Iglu before so had no hesitation in using again after receiving excellent service last time,

Luotettu asiakas

12 years ago

Excellent service from Matt Arnold

Luotettu asiakas

12 years ago

the person i spoke to knew everthing i wanted to know thankyou

Luotettu asiakas

12 years ago

Telephone booking - very smooth and no problems

Luotettu asiakas

12 years ago

My first contact with you has been a little off hand. I would have expected…

My first contact with you has been a little off hand. I would have expected a more congenial response from your help desk.

Iglu Cruise

12 years ago

As you can imagine, I am very disappointed to read about your experience on this occasion. We strive to offer a friendly and approachable service. I will take some time to establish what happened on this occasion and thank you for bringing this to our attention. Please be assured that we remain on hand to assist. Best wishes Peter Iglu.com Ltd

Luotettu asiakas

12 years ago

Phone contact was good but I did notice that not all of the email correspondence…

Phone contact was good but I did notice that not all of the email correspondence was "personally addressed" (iE: Dear Mr Smith, etc...). This would have been nice.

Iglu Cruise

12 years ago

Thank you very much for your feedback. I will look into the correspondence to make sure we personally address all of our valued customers. Have a lovely holiday! Kind regards, Linda

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta

Tietoja: Iglu Cruise

Iglu.com is the UK’s largest independent cruise agent, offering the widest choice of cruise holidays online and with full financial security with ABTA and ATOL. We offer cruise deals to over 3,000 ports in 30 destinations from over 25 cruise lines. This gives us the absolute best variety of cruises anywhere. We have over 100 in-house experts between our offices in Wimbledon and Portsmouth, who each have extensive cruising knowledge and are committed to finding you the right holiday at the best value. Between us, we've cruised thousands of ports across the world on pretty much every single cruise ship currently sailing, so we are able to offer intimate details on every cruise we sell. With over 8,000 cruise holidays on our site, our variety and expertise are unmatched.