Excellent service and so easy to book online. Highly recommended. Great prices to .I have told a few of my friends about this website 😊
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Mr paul eldred
Feefo Verified
Northampton
3 years ago
Mitä Mr paul eldred sanoi Holiday Gems:
We used your company last year , everything was perfect,very professional
Yes , I have already recommended holiday gems to mr & mrs baker and mr & mrs Golding who have now booked with you . We are all very pleased with the service we got
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Mrs Angela Rodber
Feefo Verified
Sutton
3 years ago
Mitä Mrs Angela Rodber sanoi Holiday Gems:
Excellent value
Always good prices, never had a bad holiday with them yet! Easy to speak to an actual person should you need to, friendly and polite.
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Luotettu asiakas
Feefo Verified
3 years ago
Error with original booking. No service call. I found out when I chased.
Mixed. Two great agents, Stuart and Nathan. The rest had no service first, nor regard for the panic I was in about my booking. The original holiday cost was deducted albeit the actual holiday we took...
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Review Team
Holiday Gems
3 years ago
Thank you for your honest review, we can see that the refund is in progress so should be with you shortly. It does appear that your alternative arrangements including transfers were less than the original selected and you have been reimbursed for that difference. However, we apologise for the inconvenience experienced and do hope that you will reconsider booking again when we are sure we can demonstrate that a future booking would be without issue.
Luotettu asiakas
3 years ago
I think on the whole a satisfactory result. It’s a shame it happened because our previous experience was excellent. Respect the efforts from customer service
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Luotettu asiakas
Feefo Verified
3 years ago
Quick efficient faultless service, very impressed
Highly recommend
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MH
Mr Jack Henthorn
Feefo Verified
3 years ago
Mitä Mr Jack Henthorn sanoi Holiday Gems:
Quick and easy service
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Luotettu asiakas
Feefo Verified
3 years ago
Great
Really helpful and good value deals. Second time I booked with HG and def recommend
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Luotettu asiakas
Feefo Verified
3 years ago
Martin
Martin the agent was professional, helpful and had a lot of patience.
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Mrs Linda WilliamsJones
Feefo Verified
Llandudno North Wales
3 years ago
Mitä Mrs Linda WilliamsJones sanoi Holiday Gems:
Easy to book
Very easy to book. Was a bit dubious at first. Everything was very clear. Booking links for flights etc. Will definitely use you again.
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Luotettu asiakas
Feefo Verified
3 years ago
Good service
Very good service ,good communication easy to follow guide on what to do , for flights etc. first time we have used holiday gems. So far so good looking forward to our holiday .
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
