I was not happy that I could not book online, but when I rang the operator…
I was not happy that I could not book online, but when I rang the operator was polite, efficient and speedy.
Unfortunately it seems that the prices on the website are incorrect. We somehow ended up...
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Feefo Verified
12 years ago
The girl I spoke to way very helpfully, checked us in on the plane and…
The girl I spoke to way very helpfully, checked us in on the plane and everything emailed over immediately.
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Feefo Verified
12 years ago
v good experience sales staff brill and v helpfull have recommendemed them to many of my…
v good experience sales staff brill and v helpfull have recommendemed them to many of my friends
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Feefo Verified
12 years ago
It was quick, easy and hassle free to book my holiday with holiday gems, my…
It was quick, easy and hassle free to book my holiday with holiday gems, my holiday rep "toky" was helpful, efficient and very polite, i will definitely be booking my holidays through this website...
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Feefo Verified
12 years ago
Very helpful and made booking my holiday stress free
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Feefo Verified
12 years ago
The reason for this mark is, after sales telephone response is dreadful. Once they have…
The reason for this mark is, after sales telephone response is dreadful. Once they have your booking they an take up to 15 mins to answer your call and at premium rates, I will not be using them...
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Feefo Verified
12 years ago
Still waiting 2 hear from holiday gems not had a letter or email with up…
Still waiting 2 hear from holiday gems not had a letter or email with up dates and no refund of money I lose.. very upseting not please at all..
Holiday Gems
Holiday Gems
12 years ago
We note that we have been awaiting the refunds from our suppliers and can confirm that two refund cheques have been posted to you on 26 September 2013. We always appreciate our clients' patience when a resolution is not within the timeframes, but is a matter over which we have no control.
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Feefo Verified
12 years ago
When booking holiday i received excellent service but afterwards trying to get confirmation paperwork it…
When booking holiday i received excellent service but afterwards trying to get confirmation paperwork it was a nightmare, no one answered emails and it cost me about £5 in premium phone calls to try...
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Luotettu asiakas
12 years ago
may i also add that when booking holiday with your agent Robbie i did receive emails from him but somewhere along the line digits were droped from my email address also it wouln't be so bad if you had a customer service freephone number.
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Feefo Verified
12 years ago
the booking and info provided was great however at the destination we had a couple…
the booking and info provided was great however at the destination we had a couple of problems, (1) we were not booked into the hotel when we arrived and we had to be taken to another hotel, (2) the...
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Feefo Verified
12 years ago
This was the first time I had used Holiday Gem, and I have recommended to…
This was the first time I had used Holiday Gem, and I have recommended to friends and family and will definately use them again. Liza who dealt with me was so helpful.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
