Good service took the pain out of the whole booking scenario
Polite & friendly staff…
Good service took the pain out of the whole booking scenario
Polite & friendly staff willing to help .
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Luotettu asiakas
Feefo Verified
12 years ago
The service i received was very good, the people who i spoke with on the…
The service i received was very good, the people who i spoke with on the phone
could not do enough to help with any problems i had . will do service with them again, great people to deal with.
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Feefo Verified
12 years ago
Having booked a holiday and being a woman of a certain age, I was a…
Having booked a holiday and being a woman of a certain age, I was a bit dismayed by the amount of online 'stuff' I was expected to do, but do realize it keeps costs down.
Calling back I spoke again...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for such positive feedback. We do understand that travel has changed in recent years and that much relies on online input. It is for this reason that our staff will always assist in guidance in this regard and, not only for the 'oldies' we can assure you !
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Feefo Verified
12 years ago
I wasn't sure what kind of service to expect when I booked with Holiday Gems as…
I wasn't sure what kind of service to expect when I booked with Holiday Gems as I had always used high street travel agents. I have to say I was pleasantly surprised. The assistant who took my...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for such positive feedback. We do strive to offer excellent service and trust that we will be approached to assist in planning your next holiday.
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Feefo Verified
12 years ago
Good, however flight seating was not together, shuttle transfer to our hotel we were waiting…
Good, however flight seating was not together, shuttle transfer to our hotel we were waiting for over an hour.
Also we were told the room had not ben paid for, this took a £10 phone call, time and...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your positive comments. We would advise that shuttle transfers run to a schedule and the only way to avoid any delay is to book a private transfer. We understand the concern regarding the accommodation and we are sure that you would have been advised that this was a situation over which we had no control. We are delighted that it was resolved.
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Luotettu asiakas
Feefo Verified
12 years ago
We have used holiday gems 4 times now and have always received good service. The…
We have used holiday gems 4 times now and have always received good service. The staff are very helpful although the prices of the flights could be updated more regularly as always a different price...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your comments which are noted. We are always delighted to welcome return clients and strive to provide the service and costs which meet your needs
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Luotettu asiakas
Feefo Verified
12 years ago
I have dealt with Holidaygems on a number of occassions and found them to be very…
I have dealt with Holidaygems on a number of occassions and found them to be very efficient and helpful on each occassion.I have recommended your company to friends on many occassions and would...
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Holiday Gems
Holiday Gems
12 years ago
It is always a pleasure to welcome past clients. Thank you.
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Feefo Verified
12 years ago
The service was excellent , i spoke with Julie on the phone and she was…
The service was excellent , i spoke with Julie on the phone and she was very helpful and professional .Julie is a credit to Holiday Gems
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Luotettu asiakas
Feefo Verified
12 years ago
they should give a ref number as soon as you book
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Jaa
Luotettu asiakas
Feefo Verified
12 years ago
The service was as good as last year and all queries were answered and the…
The service was as good as last year and all queries were answered and the booking went ahead as normal. It was a pleasure to be served by Mark Earley who was very efficient at his job and very...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
