Holiday gems was a good service. Their site was easy to navigate through and seemed…
Holiday gems was a good service. Their site was easy to navigate through and seemed to have the cheapest prices. The following day we got a call from Steven to confirm our holiday. He was polite and...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for a really comprehensive and positive review - it is always appreciated by our staff
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Clear precise information given and friendly booking agent excellent service
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Excellent service from paul what a great guy he made thing easy to understand and…
Excellent service from paul what a great guy he made thing easy to understand and is a genuinely nice helpful person keep him
Luotettu asiakas
12 years ago
Rxcellent excellent 3xcellent
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Jaa
Luotettu asiakas
Feefo Verified
12 years ago
The only complaint is the phone call charges. On the phone for an hour on…
The only complaint is the phone call charges. On the phone for an hour on hold and although the lady was very helpful it cost me a bomb to talk. Would rather email them. Carol was very helpful.
Holiday Gems
Holiday Gems
12 years ago
We do apologise for the call waiting times but we now have a land line number for our after sales. Our office is experiencing unprecedented high call volumes and we are aware of the delay, however, this is being addressed by our senior management
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Extremely helpful and a pleasure to talk to
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Very prompt , efficient service and helpful too.
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
I found the lady who book our travel to be most helpfull
I'm unable to print off…
I found the lady who book our travel to be most helpfull
I'm unable to print off the document she sent though, only half the info is printed on the pages. Could you please request them (Gem...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your comments. The paper copies have been requested from our admin team
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Efficient as usual
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Staff when booking were excellent, very friendly and we received e mails confirming our booking…
Staff when booking were excellent, very friendly and we received e mails confirming our booking in a timely fashion.
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
I had to rang twice. Was on hold for 40+ mins the second time! The first…
I had to rang twice. Was on hold for 40+ mins the second time! The first time because my name was wrong on the first lot of emails and the second time to again request that my paperwork be posted. ...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your review. We note that your tickets have been emailed on 25 May 2014. We do apologise for the wait time on our after sales lines which are receiving an unprecedented high call volume. We are aware of the issue and it is being addressed. We do trust that you will have a wonderful holiday.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
