Never used before but hope to so again in the future
Pleased with holiday cost and quick service
0
Jaa
MS
Mrs Sharon Sampson
Feefo Verified
3 years ago
Mitä Mrs Sharon Sampson sanoi Holiday Gems:
Customer service was excellent...
0
Jaa
MH
Mr Paul Harvey
Feefo Verified
3 years ago
Mitä Mr Paul Harvey sanoi Holiday Gems:
Quick and easy to book.all documents sent within minutes.
0
Jaa
MB
Miss Johanna Ballard
Feefo Verified
Turkey
3 years ago
Mitä Miss Johanna Ballard sanoi Holiday Gems:
David- thank you for being so thorough 😊
David was extremely helpful. He called me out of office hours on a Sunday and really took his time to find me the best deal. Really lovely guy! I would definitely deal with Holiday Gems again because...
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0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Great service
Once again holiday gems got .me the holiday I wanted at the best price and the website Improvements made it easier and quicker, well done.
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Brilliant & helpful staff
Brilliant customer service I will definitely be booking with them again.
I requested a change of hotel and this was done straight away and all amended paperwork was sent.
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Jaa
MB
Mrs Maureen Briley
Feefo Verified
3 years ago
Mitä Mrs Maureen Briley sanoi Holiday Gems:
Airport , transfers and hotel all were very good and organised .
We would definetly return again
0
Jaa
MJ
Mrs Sharon Jordan
Feefo Verified
3 years ago
Mitä Mrs Sharon Jordan sanoi Holiday Gems:
Great holiday agents
So easy to choose a holiday. Very easy to book. Great payment methods. Well done
0
Jaa
MH
Mrs Safie Hyusein
Feefo Verified
3 years ago
Mitä Mrs Safie Hyusein sanoi Holiday Gems:
This was the worst ever experience. We paid for 5 nights but stayed for 4 because last minute it turned out that actually our flight was after midnight but we still had to pay for the night we didn't...
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Review Team
Holiday Gems
3 years ago
Mrs Hyusein you had a conversation with our agent as the price of the package had gone up and you were told of the extra cost if you wanted the 5 nights. Instead of 5 nights you accepted 4 at the same price and the possibility of arranging a late check out. 4 nights were confirmed on your paperwork so you were aware before travel. Our agent called to discuss the solution before you agreed as this is our process and we are sorry if you did not fully understand the situation.
0
Jaa
MC
Mr Steven Cutts
Feefo Verified
3 years ago
Mitä Mr Steven Cutts sanoi Holiday Gems:
Once we were booked we went the next day & had a great holiday
Ok so the evening before we actually booked you advertised a deal flying from luton which we went for
We got not confirmation untill 7...
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Review Team
Holiday Gems
3 years ago
Hello Steven, many thanks for your feedback. You will have seen from our website that it can take up to 72 hours to get all of the suppliers to confirm arrangements you select and we provide this information openly to customers so an informed decision may be made before committing. We also fully advise the process about offer costs and availability which we hope does not lead to customers being disappointed or upset. We are very pleased you otherwise had a great holiday.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
