Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Hive arvostelut

Näytetään kaikki 30,672 arvostelua

Luotettu asiakas

Feefo Verified

9 months ago

Ostopäivä: 14/12/2025

Luotettu asiakas

Feefo Verified

9 months ago

Quick delivery

I received the diary I ordered very promptly

Serena Nye

Hive

9 months ago

Thanks for your wonderful feedback. We hope you choose to shop with Hive again soon!

Ostopäivä: 14/12/2025

Luotettu asiakas

Feefo Verified

9 months ago

Always good service and sent quickly. Well packed.

Serena Nye

Hive

9 months ago

We will share your lovely feedback with our team, thank you! Enjoy your purchase and we welcome you back soon :-)

Ostopäivä: 11/12/2025

Luotettu asiakas

Feefo Verified

9 months ago

My online Bookshop

Very good!

Serena Nye

Hive

9 months ago

Thank you for your 5 star feedback. We welcome you back to Hive soon :-)

Ostopäivä: 08/12/2025

Luotettu asiakas

Feefo Verified

9 months ago

Book I didn't order or want

The book I wanted and thought I ordered wasn't the book on my receipt, one I'd not even looked at and a completely different book. Reported error instantly, was told order for book I didn't want was...

Lue lisää

Serena Nye

Hive

9 months ago

We are sorry to hear we were unable to cancel your order once it was placed. We are pleased you were able to refuse the delivery. Our customer service team emailed you on the 16/12/25 confirming your order was back with us and your refund had been processed. I hope this has now been received, please email us back if not and we can investigate this for you.

Luotettu asiakas

9 months ago

I confirmed on 18th that it was received, 2 weeks after I returned the wrong books but seems you can't see this. Thanks.

Ostopäivä: 24/11/2025

Luotettu asiakas

Feefo Verified

9 months ago

Great Online Store.

Usually has most of the items that I want in stock. Fast delivery. Connection to local bookshop is good.

Serena Nye

Hive

9 months ago

Thank you for your 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)

Ostopäivä: 11/12/2025

Luotettu asiakas

Feefo Verified

9 months ago

superb bookseller

Great bookseller, just as fast as Amazon, far less evil.

Serena Nye

Hive

9 months ago

Thank you for your 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)

Ostopäivä: 13/12/2025

Luotettu asiakas

Feefo Verified

9 months ago

Serena Nye

Hive

9 months ago

Thank you for your feedback. We hope you choose to shop with Hive again soon!

Ostopäivä: 12/12/2025

Luotettu asiakas

Feefo Verified

9 months ago

Best for books

Support bookshops and avoid Amazon!!

Serena Nye

Hive

9 months ago

Thanks for your wonderful feedback. We are glad you share our love for bookshops! Enjoy your purchase.

Ostopäivä: 12/12/2025

Luotettu asiakas

Feefo Verified

9 months ago

Excellent Service

Excellent experience Arrived on time Excellent delivery packaging

Serena Nye

Hive

9 months ago

We will share your lovely feedback with our team, thank you! Enjoy your purchase and we welcome you back soon :-)

Ostopäivä: 01/12/2025

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

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