I purchased the book as new, but when I received it, it had a large tear in the back cover. This book was purchased as a gift. I emailed Hive and they did not reply. Very disappointed with the...
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Serena Nye
Hive
7 months ago
I am very sorry to hear your order arrived damaged. I am not able to see any previous communication from the email address on your order, please may you contact our customer service team again on customerservice@hive.co.uk and they would be happy to assist in resolving this matter for you.
RW
Rita Walker
7 months ago
Thank you for your recent email, the issue has now been resolved and I have received a refund.
Tuotearvostelut
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Serena Nye
Hive
7 months ago
I am very sorry to hear your order arrived damaged. I am not able to see any previous communication from the email address on your order, please may you contact our customer service team again on customerservice@hive.co.uk and they would be happy to assist in resolving this matter for you.
RW
Rita Walker
7 months ago
Thank you for your email, the issue has been resolved and I have received a refund.
Ostopäivä: 14/02/2026
0
Jaa
Luotettu asiakas
Feefo Verified
7 months ago
Quick and clear
Serena Nye
Hive
7 months ago
Thank you for your 5 star feedback, we appreciate your lovely comments. We welcome you back to Hive soon :-)
Tuotearvostelut
Serena Nye
Hive
7 months ago
Thank you for your 5 star product review :)
Ostopäivä: 19/02/2026
0
Jaa
BS
Brian Steedman
Feefo Verified
GBR
7 months ago
Mitä Brian Steedman sanoi Hive:
Good service, excellent processing and fast delivery. Would LOVE a more developed provision of information about non-fiction.
Serena Nye
Hive
7 months ago
Thank you for your 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)
Tuotearvostelut
Serena Nye
Hive
7 months ago
Thank you for your order and your 5 star product review :-)
Serena Nye
Hive
7 months ago
Thank you for your order and your 5 star product review :-)
Ostopäivä: 15/02/2026
0
Jaa
SC
Stephen C
Feefo Verified
ATA
7 months ago
Mitä Stephen C sanoi Hive:
Swift delivery, well packaged. I'm glad they used Royal Mail, who (unlike many other couriers) have not yet lost the skill of ringing a doorbell.
Serena Nye
Hive
7 months ago
Thank you for your 5 star feedback. We take huge pride in our service from start to finish. Enjoy your purchase :-)
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.