Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Hiscox Insurance arvostelut

Näytetään kaikki 3,905 arvostelua

Luotettu asiakas

Feefo Verified

14 years ago

really good, tailor made service delivered quickly and effectively. I came to Hiscox through recommendation…

really good, tailor made service delivered quickly and effectively. I came to Hiscox through recommendation of trusted friend and CIPR discount after the frustration of attempting to find cover...

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Luotettu asiakas

Feefo Verified

14 years ago

Fast clear service

Luotettu asiakas

Feefo Verified

14 years ago

excellent customer service will use again

Luotettu asiakas

Feefo Verified

14 years ago

Excellent Service, extremely intuitive, very efficient, and online helpdesk staff very polite and informative. Last…

Excellent Service, extremely intuitive, very efficient, and online helpdesk staff very polite and informative. Last but not least extremely competitive quotes.

Luotettu asiakas

Feefo Verified

14 years ago

very pleased with the service, internet service was quick and easy to comprehend and clear

Luotettu asiakas

14 years ago

Overall I have found the Hiscox offering to be pretty poor so far. Attempting to…

Overall I have found the Hiscox offering to be pretty poor so far. Attempting to purchase a policy online, I ran into trouble when the website SSL encryption failed. Rather than risk the theft of my...

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Hiscox Insurance

14 years ago

We really do appreciate your choice of Hiscox for your Business Insurance cover, and I am disappointed to hear that you have experienced so many issues in taking out your cover. I have personally looked into each of your points in turn. We have looked into the SSL security issue, and cannot find a clear reason as to why this has happened, but will continue to check for other reports of this as an issue. I have called both of the numbers that appear on the website, and have been able to connect successfully, so it is possible that there was a temporary telephony issue. It is unfortunate that the partially completed policy and the completed one were running in parallel, and it is clearly undesirable to be receiving emails relating to what appear to be failed transactions. We have a programme of system improvements and I will include your feedback in this, though I am not in a position to confirm a date by which this change will be implemented. Your experience in our contact centre falls below our service standards, and we have contacted the Operations Manager, and I have forwarded your feedback. I also do hope that you have no cause to make a claim, but I am confident that our service in this respect is market leading, and that your faith and confidence would be restored. Annabel Venner Marketing Director

Luotettu asiakas

Feefo Verified

14 years ago

Easy to use and to organise.

Luotettu asiakas

Feefo Verified

14 years ago

Hiscox has emailed me to say that I had requested the policy be cancelled. This…

Hiscox has emailed me to say that I had requested the policy be cancelled. This is incorrect and they cancelled the policy when I phoned to raise a query. Despite detailing exactly what the policy...

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Hiscox Insurance

14 years ago

Thank you for taking the time to provide your feedback. We value feedback as it allows us to monitor and improve the service that we provide. Providing excellent service is core to Hiscox. I can assure you that no administration charge will be taken as we don’t charge administration or cancellation fees on our Business insurance cover. Based on your feedback, we have reviewed the email that we sent to you and will include your feedback to ensure that our correspondence always meets individual circumstances. Annabel Venner Marketing Director

Luotettu asiakas

Feefo Verified

14 years ago

easy to use

Luotettu asiakas

Feefo Verified

14 years ago

High quality help on the phone....also I needed a Insurance Certificate in connection with securing…

High quality help on the phone....also I needed a Insurance Certificate in connection with securing a new contract. Your team got it to me in double quick time. Thank you

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

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