During these strange times and the high demand for their goods, they explained about possible delays and always kept me informed of my order. They even split the order up so I could receive...
My order arrived in perfect condition with very good instructions to get me started. They also kept in touch to let me know the status of the order which is very helpful.
Tuotearvostelut
Ostopäivä: 01/04/2020
0
Jaa
TG
Thomas Ginn
Feefo Verified
6 years ago
Mitä Thomas Ginn sanoi Happy Kombucha:
Was made aware of delays and updated when order was ready to despatch.
I wish I could have been more complimentary but the wait to receive this second order was beyond reasonable. I know circumstances are trying at the moment but I still feel this could have been...
Lue lisää
Marcus
Happy Kombucha
6 years ago
It took 18 working days from placing your order to it being delivered. I do apologise if you feel that this is too long but working in the current environment is not easy and it is leading to major delays. We have warnings on the home page, product page and you ticked a box at the checkout to say that you understood that the wait may be around 3-4 weeks. We are a small family run firm and we are doing our very best. I can only apologise if you did not feel that the wait was reasonable, we doing all that we can to get orders dispatched as quickly as possible.
Tuotearvostelut
Marcus
Happy Kombucha
6 years ago
The delivery time on this order was 18 working days and there was a double bank holiday which added to the issues with dispatching orders in this climate. We do warn about the wait on the website and i apologise if you feel 18 working days is unreasonable in the current circumstances. We really are trying as hard as we can to get all customers orders dispatched as quickly as possible.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
