My kit came well packaged and had good communication about when it would arrive. I have nothing negative to say.
Great information guide sent with the kit.
Tuotearvostelut
Ostopäivä: 09/02/2025
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T Sotra
Feefo Verified
1 year ago
Mitä T Sotra sanoi Happy Kombucha:
Received a manual together with the grains, and found it very helpful.
I haven't needed to contact anyone because the kombucha instructions were detailed and effective. However, the purchasing and delivery process was easy and prompt.
As mentioned previously. The product arrived in the time expected. But their response to my enquiry leaves a lot to be desired. As they never gave one.
Michelle Holborn - Moderations
Happy Kombucha
1 year ago
I can only apologise if you did not see our response. Our systems show that we replied to you on Fri, Jan 31, 1:52 PM and we do not seem to have recieved a response.
Our website has a large help and information section, including a Milk kefir help and information section, video's and more for any help that is needed. This includes photographs and video's.
Sadly we cannot help with technical issues with your technology only the cultures.
Tuotearvostelut
Michelle Holborn - Moderations
Happy Kombucha
1 year ago
We have a record of replying to your email on Jan 31, 2025, 1:52 PM. I can only apologise if you did not see our reply.
We have a large section of the website dedicated to help and advice including a Milk kefir help and information section and there is a picture of seperation in our frequently asked questions section on the website.
We sent you links to this section of the website shortly after purchase. There are also lots of other helpful guides and video's. We have a whole section of the website dedicated to help and education about the cultures.
Whilst we will always endevour to answer as many customer questions as possible as quickly as possible we do encourage customers to look at the resources on the website first as all the information you need is there or follow the instructions on our email repy and give us a call.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
