Don’t come in the stated timescale and not all the order received
Customer Services
Grass247
1 month ago
Good afternoon,
Thank you for sharing your feedback. We’re sorry to hear you’ve been left feeling disappointed.
The vast majority of our orders are delivered within the timescales advised, although we understand that occasionally an order may not arrive as expected or may be delivered in part. Full delivery information is provided on our website to help manage expectations before placing an order.
From your order details, we can see that your order was delivered on day 6 of the advised 2–6 working day timescale for your area. We have not received any written communication since delivery and were unaware that part of your order was outstanding.
A member of our Customer Care Team will be in touch shortly to find out more and work with you towards a resolution.
Kind regards,
Jenny
Grass247
0
Jaa
JA
james
Feefo Verified
1 month ago
Mitä james sanoi Grass247:
Great
0
Jaa
Luotettu asiakas
Feefo Verified
2 months ago
Terrific service
0
Jaa
TO
tom
Feefo Verified
GBR
2 months ago
Mitä tom sanoi Grass247:
Quality product
Great service
0
Jaa
KB
Kim Biggs
Feefo Verified
GBR
2 months ago
Mitä Kim Biggs sanoi Grass247:
Happy customer
The service was great your are kept up to date with the progress of your order and the delivery driver was helpful and carried it round the back for me
0
Jaa
MW
Mick Winslow
Feefo Verified
2 months ago
Mitä Mick Winslow sanoi Grass247:
Excellent from ordering to the delivery
0
Jaa
MB
Mick Booth
Feefo Verified
GBR
2 months ago
Mitä Mick Booth sanoi Grass247:
Outdoor carpet
Arrived within 3 days of placing the order on a Sunday
Grass247 is one of the UK's leading artificial grass specialists, offering a fantastic range of quality artificial grass at amazing prices.
From realistic lawns to pet-friendly grass, we make it easy to transform your garden with our Lowest Price Guarantee, free samples and fast UK delivery.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Grass247 is one of the UK's leading artificial grass specialists, offering a fantastic range of quality artificial grass at amazing prices.
From realistic lawns to pet-friendly grass, we make it easy to transform your garden with our Lowest Price Guarantee, free samples and fast UK delivery.