Great company I have used before. Good value, delivering on time and no hassle, easy to book on line with a choice of paying too ease the way you pay.
0
Jaa
IC
Ian Critchley
Feefo Verified
GBR
7 months ago
Mitä Ian Critchley sanoi Grass247:
Excellent communication from first placing the order through to delivery. Excellent delivery driver very helpful and professional definitely recommend first class service
0
Jaa
Luotettu asiakas
Feefo Verified
7 months ago
Adequate for what we wanted.
No complaints
0
Jaa
GF
Gordon fern
Feefo Verified
7 months ago
Mitä Gordon fern sanoi Grass247:
Absolutely great service
0
Jaa
HR
Helena Rex
Feefo Verified
GBR
7 months ago
Mitä Helena Rex sanoi Grass247:
so glad i chose Grass247, product was great, price was great, and delivery was so quick from the time of ordering. Great service, im a very satisfied customer!!
0
Jaa
Luotettu asiakas
Feefo Verified
7 months ago
Terrible
Customer Services
Grass247
7 months ago
Good afternoon,
Thank you for taking the time to share your review following your recent order. We are sorry to hear that the delivery did not meet your expectations.
From your product review, we understand that your concern was related to the delivery of the roll. According to your order details, the roll weighed over 70kg. For heavier items such as this, it is the customer’s responsibility to arrange suitable personnel or machinery to assist the driver with unloading. This information is highlighted on our website under Delivery Information and explained in further detail in our Terms and Conditions.
We also include a reminder in our dispatch emails that assistance may be required for larger items. In addition, we offer the option to have rolls cut into smaller, more manageable sizes at no extra cost.
We’d like to learn more about what happened on the day of delivery; as such, a member of our Customer Care Team will be reaching out to discuss this further.
Kind regards,
Jenny
Grass247
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
