The booking was efficient, and the team noticed that I hadn't booked any baggage so called to double check this before processing my order. Efficient with great customer service.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Jaa
MT
Mr Simon Thomas
Feefo Verified
3 years ago
Mitä Mr Simon Thomas sanoi Globehunters:
Flight cost is competitive but information on what is included / excluded could be clearer. Also making follow up phone calls without prior arrangement after 9pm is not welcomed.
Mavyreen
Globehunters
3 years ago
Hello. Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an exception. We have escalated this case internally to investigate further and make sure there is no lack of clarity about what is included/excluded on our website. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team
1
Jaa
MK
Ms Ann Kramer
Feefo Verified
3 years ago
Mitä Ms Ann Kramer sanoi Globehunters:
Helpful phone call about luggage
Mavyreen
Globehunters
3 years ago
Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Jaa
MG
Mr Anderson Graeme
Feefo Verified
3 years ago
Mitä Mr Anderson Graeme sanoi Globehunters:
Very Helpful
Booked flight easily and double checked name spelling was correct and adding luggage purchase
Mavyreen
Globehunters
3 years ago
Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Jaa
MB
Mr Roberto Emilio Benjamin
Feefo Verified
3 years ago
Mitä Mr Roberto Emilio Benjamin sanoi Globehunters:
Couldn't submit dietary request for long-haul flight meals!
Mavyreen
Globehunters
3 years ago
Thank you very much for the feedback. Did you try to get in touch with our team to help you out?
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Great company - highly recommend
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Jaa
ME
Mrs Philippa English
Feefo Verified
3 years ago
Mitä Mrs Philippa English sanoi Globehunters:
English
Perfect customer service really good and nothing was too much trouble
Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers.
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Jaa
MA
Mr CANISIUS ANTHONY
Feefo Verified
London
3 years ago
Mitä Mr CANISIUS ANTHONY sanoi Globehunters:
Great customer service
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Fast responses, helpful staff
Very helpful staff, I am hearing impaired so they communicated by email, very fast responses and very helpful staff
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
No notification for delayed flight
Flight was delayed 21 hours. No notice provided so I found out at the airport. I have received no response to my email to customer service.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
