Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Friendly Planet arvostelut

Näytetään kaikki 3,094 arvostelua

Luotettu asiakas

9 years ago

Easy booking with pleasant and precise agent.

Ostopäivä: 13/07/2017

Luotettu asiakas

9 years ago

Good service

Reps were friendly and efficient. Made the booking experience easy and fast.

Ostopäivä: 12/07/2017

Luotettu asiakas

9 years ago

Easy to book, but booking confirmation is concerning

Unlike other tour companies, Friendly Planet did not provide confirmation of accommodations and detailed itinerary at the time of booking. While flights are reserved in our names, the flights are...

Lue lisää

amanda

Friendly Planet

9 years ago

Thank you for taking the time to leave your comments. Rest assured that you are booked and all set with the deposit for your upcoming tour! Some companies that simply book air and hotels based on availability are able to confirm details immediately. As we book comprehensive tour packages, the process of verification takes a little longer! We issue tickets following a travelers’ final payment. If you have any additional questions (800-555-5765) about the booking process or your upcoming tour please feel free to reach out to us and we can help put your mind at ease by going over the process with you step by step.

Ostopäivä: 01/07/2017

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Friendly Planet:

Thorough details on your website answered most of our questions. Questions we did have were answered very promptly by your service team. That's why we keep traveling with Friendly Planet.

Ostopäivä: 05/07/2017

Trusted Customer

St. Louis

9 years ago

Mitä Trusted Customer sanoi Friendly Planet:

Very positive booking experience

Friendly and knowledgeable agents. Great customer service.

Ostopäivä: 12/07/2017

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Friendly Planet:

Our 10th trip!

As always Friendly planet does the job Excellent service

Ostopäivä: 12/07/2017

Trusted Customer

Cutler Bay FL

9 years ago

Mitä Trusted Customer sanoi Friendly Planet:

efficient pleasant staff with keen attention to detail.

Ostopäivä: 28/06/2017

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Friendly Planet:

Could not book an extension at the same time as the basic tour. Still haven't heard about the requested extension.

amanda

Friendly Planet

9 years ago

Hi Louis, thank you so much for taking the time to leave your feedback. When you made your original request for the extension we immediately reached out to our partners at the eco-lodge to confirm availability but given the weekend/holiday timeframe, our partners were unable to get back to us before the following business day. We are thrilled, however, to know that we were able to confirm the space and that you accepted and will be enjoying our exciting Amazon extension!

Ostopäivä: 03/07/2017

Luotettu asiakas

9 years ago

All questions were answered and the agent was helpful and friendly. This is our 3 booking with F.P. and we wouldn't hesitate to recommend F.P. to anyone who asks.

Ostopäivä: 11/07/2017

Luotettu asiakas

9 years ago