Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Tuotearvostelut
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Ostopäivä: 02/02/2021
0
Jaa
MT
Mr Martin Tonks
Manchester
5 years ago
Mitä Mr Martin Tonks sanoi Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
Lue lisää
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Tuotearvostelut
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Ostopäivä: 02/02/2021
0
Jaa
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Mitä Mrs Sylvia Bickerton sanoi Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Tuotearvostelut
Ostopäivä: 30/01/2021
0
Jaa
MN
Mr Charles Newbury
5 years ago
Mitä Mr Charles Newbury sanoi Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
Lue lisää
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Tuotearvostelut
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Ostopäivä: 27/01/2021
0
Jaa
Luotettu asiakas
5 years ago
They were responsive and addressed my issues well
Tuotearvostelut
Ostopäivä: 28/01/2021
0
Jaa
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Mitä Mr & Mrs Mitchell sanoi Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Tuotearvostelut
Ostopäivä: 27/01/2021
0
Jaa
Luotettu asiakas
5 years ago
Excellent customer service
Tuotearvostelut
Ostopäivä: 22/12/2020
0
Jaa
Luotettu asiakas
5 years ago
Quick efficient service.
Tuotearvostelut
Ostopäivä: 26/01/2021
0
Jaa
MM
Mr Trevor Maybourne
5 years ago
Mitä Mr Trevor Maybourne sanoi Fresh Insurance Services:
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
