Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen FlyDirect arvostelut

Näytetään kaikki 3,284 arvostelua

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi FlyDirect:

Quick and easy way to travel, no Gatwick travel

Absolutely love Fly Direct, cuts out the whole Gatwick travel, so quick and easy, would definatgely book with them again

Tuotearvostelut

Ostopäivä: 10/11/2018

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi FlyDirect:

Perfect service

First class service and much better now they don't use buses to take the passengers to and from the terminal to the plane.

Tuotearvostelut

Ostopäivä: 10/11/2018

Luotettu asiakas

Feefo Verified

7 years ago

Cabin service ran out of sandwiches on return and the two stewardesses were not professional. Our Malaga departure was late and no information was given. Only one person on check in to start with....

Lue lisää

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're sorry to hear about your experience on board and have passed on your comments to the airline for their review. We hope that this did not detract from an otherwise pleasant holiday.

Luotettu asiakas

7 years ago

It was still a pleasant enough journey and did not detract from our holiday. My comments for improvement purposes only.

Tuotearvostelut

Ostopäivä: 20/10/2018

Luotettu asiakas

Feefo Verified

7 years ago

Uncomfortable waiting

1.5 hours waiting on plane outward and return. I know it was not fly direct fault, but they could have given us a free drink once we were airborne. Quite a few young children on board made it quite...

Lue lisää

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry that you were delayed, which as you're aware was out of the airline's control. Your comments regarding drinks have been communicated to them however.

Ostopäivä: 27/10/2018

Trusted Customer

Feefo Verified

Jersey

7 years ago

Mitä Trusted Customer sanoi FlyDirect:

Flying good when flying.

Waiting 2 hours on the Tarmac both ways does not make for a great flight.

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise that you were delayed on this occasion, which was due to air traffic control restrictions outside of the control of the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Tuotearvostelut

Ostopäivä: 27/10/2018

Luotettu asiakas

Feefo Verified

7 years ago

break to costa del sol

direct flights are fantastic, no messing about through gatwick

Ostopäivä: 27/10/2018

Trusted Customer

Feefo Verified

7 years ago

Mitä Trusted Customer sanoi FlyDirect:

Lack of information and Flybe!

Lack of information on transfer times, rep at the hotel would not allow us to purchase a trip over the telephone given that he had been at the hotel once the whole trip, also to be sat on a plane for...

Lue lisää

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays on this occasion, and are in discussion with the airline and airport in order to avoid a repeat of these issues in future. We hope that this did not detract from an otherwise pleasant holiday.

Tuotearvostelut

Ostopäivä: 27/10/2018

Luotettu asiakas

Feefo Verified

7 years ago

It was simple to book this holiday and great to know the transfer was sorted the only problem was being delayed 2hrs on the way to Malaga and on the way back, if Flybe would of checked us in on time...

Lue lisää

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays experienced on this occasion which were due to air traffic control restrictions. We hope that this did not detract from an otherwise enjoyable holiday.

Tuotearvostelut

Ostopäivä: 27/10/2018

Luotettu asiakas

Feefo Verified

7 years ago

Better communication regarding delay on return flight and very poor service that there was no sandwiches or food to purchase on it given that it was a lunchtime flight

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise for the delay on your flight, and have communicated your comments regarding meals onboard to the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Ostopäivä: 20/10/2018

Trusted Customer

Feefo Verified

Jersey

7 years ago

Mitä Trusted Customer sanoi FlyDirect:

Helpful customer orientated staff

The office staff in Jersey who we we booked our flight with were very helpful and very customer orientated and went the extra mile. The flight times were excellent for flight over and return. The...

Lue lisää

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're delighted to hear that you had an enjoyable booking experience and holiday. The luggage allowance is restricted slightly on this route due to a combination of factors.

Ostopäivä: 20/10/2018

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Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta

FlyDirect arvostelut

COSTA DEL SOLLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoEnjoyed very much, would go back in a heart beat, no complaints at all

COSTA DEL SOLLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoGreat food and service on the flight

COSTA DEL SOLLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoOverall an average service due to reasons given for return leg of journey.

Hotel TritonLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoHotel needs updating staff great no problems . Perfect position.

Andalucia PlazaLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoThe Hotel and the staff were lovely, small issue of ants in the room

FUERTE ESTEPONA HTLLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoThe hotel was great, lovely and clean most staff were very welcoming

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?