FlyDirect arvostelut

Dear Mr. Simon, we appreciate the feedback and we're truly sorry that you didn't have a great experience flying with our partners at Smartwings. We understand your frustration, however we also understand that COVID-19 has forced many hospitality businesses to cut off services that before were complimentary. This has been said, we hope you enjoyed your stay in Tenerife!

Mr. Daly, wow! Thank you so much for this great 5-star review. It gives us a great pleasure to think that Fly Direct & partners made your trip better (this is our mission, and it drives us every day). We look forward helping you with your next holiday, hopefully, in the near future.

Thank you for your feedback. I'm sorry to hear of the inconveniences suffered at the airport, and have mentioned this to our handling agents, particularly with regards checking vaccination status to depart Spain as this is not required for entry to Jersey. Unfortunately as the weight limit on our Tenerife flights is strict for arrival into Jersey we are not able to offer additional pieces of luggage. We do hope that these issues did not detract from an otherwise pleasant holiday.

Thank you for your 5-star review! We're delighted to hear that you're happy with the service provided and that we'll be assisting you again in the future.

Thank you for you 5-star review, this is what we love to hear! Thank you for highlighting it, we aim to make our client's life easy. We can't wait to assist you in your next holiday.

Many Thanks for your feedback. I'm sorry to hear about the issues with your transfer. Our transfers are provided by Destination Services, who are a section of TUI. We are trying to establish with them why your details were not on their list as they should have been. On return transfer details should have been communicated to you via the hotel, and our office are also able to provide them. We are sorry that this information didn't reach you. If you have a receipt for your taxi transfer please forward it to us and we will arrange a refund. We hope that this did not detract from an otherwise pleasant holiday.

Mrs Queripel, thank you so much for your review. We really appreciate you found our services helpful and easy, specially, at this time in this world. Please let us know what we can do for you in your next adventure :)

Thank you for the 5-star review! At Fly Direct we always try our best to make our clients happy and their lives a little bit easier. Looking forward to hearing about your next holiday!

Thank you for taking the tine to review your experience with Fly Direct. We're so glad to hear that you enjoyed your holiday and found our services helpful. It's always great when we can help guests make the most of their time away. We hope to assist you again in future adventures!

Thank you for your kind words and recommending us to others. Flying direct from Guernsey to Tenerife is a possibility that we may consider in the future. For now, we offer direct flights from Guernsey to Majorca throughout the Summer.