Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen FlyDirect arvostelut

Näytetään kaikki 3,285 arvostelua

Luotettu asiakas

Feefo Verified

4 years ago

Good experience

Efficient, smooth holiday. Hotel of our choice for a second visit

Nuria Arocas

FlyDirect

4 years ago

Thank you for your kind words. We're glad to hear you enjoyed your holidays and you're satisfied with the services provided by FlyDiret Holidays.

Tuotearvostelut

Ostopäivä: 10/04/2022

Mr M Saunders

Feefo Verified

Jersey

4 years ago

Mitä Mr M Saunders sanoi FlyDirect:

Very helpful & the usual courtesy. I will continue to use them.

Tuotearvostelut

Rebecca Evans

FlyDirect

4 years ago

Many Thanks for your feedback. We're sorry to hear that you were disappointed with the apartment facilities. It is common in Spanish apartments to offer a 'kitchenette' to prepare snacks and light meals rather than a full kitchen. For future holidays if you'd prefer a full kitchen please do get in touch and we can try and source the right property for you. We hope that this didn't detract for an otherwise pleasant holiday.

Ostopäivä: 10/04/2022

Mr D Hamilton

Feefo Verified

4 years ago

Mitä Mr D Hamilton sanoi FlyDirect:

Absolutely no issues to report. Flights were on time, staff before flying were extremley helpful. Would certainly use again.

Nuria Arocas

FlyDirect

4 years ago

Than you so much for the 5-star review :) We're glad you found FlyDirect useful and helpful :) We always do our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders and leaving for them the fun bit, which is to enjoy! Looking forward to hear about your next adventure!

Tuotearvostelut

Ostopäivä: 10/04/2022

Mr J Barker

Feefo Verified

4 years ago

Mitä Mr J Barker sanoi FlyDirect:

arrived at hotel and told no booking in your name!!! Put in to the worst room in the hotel, not impressed

Rebecca Evans

FlyDirect

4 years ago

Many Thanks for your feedback. Further to our correspondence whilst you were in Tenerife, your booking was confirmed to us at the time it was made. We understood that the hotel offered an upgrade to a pool view room as compensation for their error, but if this was not the case then please let us know so that we can take it up with them again.

Tuotearvostelut

Ostopäivä: 10/04/2022

Luotettu asiakas

Feefo Verified

4 years ago

Excellent flight and service throughout

Nuria Arocas

FlyDirect

4 years ago

Thank you for you review :) Happy customers, happy team!

Tuotearvostelut

Ostopäivä: 10/04/2022

Luotettu asiakas

Feefo Verified

4 years ago

Helpful relaxed and informative.

Very helpful, printed of qr codes and travel information as we do not have smartphones and were very happy to answer any queries that we had, sent paperwork to the hotel for our return flight and...

Lue lisää

Nuria Arocas

FlyDirect

4 years ago

Thank you so for such a lovely review! Agreed, post-pandemic trips way better flying direct! We're happy you find FlyDirect useful and helpful :) We always do our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders and leaving for them the fun bit, which is to enjoy! Looking forward to hearing about your next adventure!

Luotettu asiakas

4 years ago

Overall very happy, on reflection maybe we should have chosen a slightly quieter area and possibly upgraded but value for money and good staff and hotel.

Tuotearvostelut

Ostopäivä: 03/04/2022

Luotettu asiakas

Feefo Verified

4 years ago

Very friendly on the phone but too much automation in the booking process and not easy to print off exactly what you said when you booked

Nuria Arocas

FlyDirect

4 years ago

Thank you for you honest and helpful review. Next time don't hesitate to contact our customer service team to help you out, they'll assist you with any doubts you may have. With regards the hotel, we'd recommend you to stay in a property only for adults. We hope you enjoyed Tenerife and the Spanish sunshine.

Tuotearvostelut

Ostopäivä: 03/04/2022

Mr D Syvret

Feefo Verified

4 years ago

Mitä Mr D Syvret sanoi FlyDirect:

Excellent door to door service

Convenient and comfortable

Nuria Arocas

FlyDirect

4 years ago

Happy customers, happy team!

Tuotearvostelut

Ostopäivä: 03/04/2022

Luotettu asiakas

Feefo Verified

4 years ago

Very good service throughout.

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review! This is what we love to hear, happy customers!

Tuotearvostelut

Ostopäivä: 03/04/2022

Luotettu asiakas

Feefo Verified

4 years ago

The hotel was too far from the sea front on steep roads for elderly people.

The hotel was too far from the sea front up a very steep hill for elderly people which we should have been advised. Private transport which we booked was not available… the hotel was full of small...

Lue lisää

Nuria Arocas

FlyDirect

4 years ago

Thank you for your honest review. We can see that the hotel where you stayed accommodates all type of clients, not only adults. Regarding the rest of observations, we're sorry the hotel didn't fulfil your expectations :( Thank you for highlighting the services provided by Fly Direct :)

Tuotearvostelut

Ostopäivä: 03/04/2022

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Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta

FlyDirect arvostelut

Colon GuanahaniLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoFriendly, helpful staff always with a smile

Checkin Bungalows AtLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoOur apartment was clean & bright, we had a large balcony with our own sun loungers, parasol & table/chairs. Downside- no oven, only 2 electric rings, frying pan had to be replaced, only 1 electric...Lue lisää

TENERIFELisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoIts great. Had a brilliant three week holiday.

Costa Adeje PalaceLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustopoor room, poor food. would not stay at this hotel again

TENERIFELisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoGreat holiday location at this time of year

Sol TenerifeLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoHotel was ok being generous giving them a 4* to us more like a 3 *, very good staff, all round cleaning staff very good, just a bit more basic than expected and soo noisy didn't sleep that well music...Lue lisää

GF VictoriaLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoVery clean and friendly staff but too many young children allowed to make a nuisance of themselves. Entertainment was only average and not in the best location to have a good view - again, too many...Lue lisää

GF Gran Costa AdejeLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoGood location, comfortable and friendly and healthy staff

TENERIFELisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoFlight on time, but rather squashed legroom. The bus ( considering Covid)was crammed in. Otherwise all good.

GF Gran Costa AdejeLisää arvosteluja tästä tuotteestaAvaa tuotteen verkkosivustoSee above… as I’ve put all details in the Fly direct part. Will never use that hotel again very disappointing for the money it cost

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?