Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Flooring Direct arvostelut

Näytetään kaikki 1,748 arvostelua

Paul Bunyan

5 years ago

Mitä Paul Bunyan sanoi Flooring Direct:

Stay well away from this company

Product never arrived, no customer service replies, had to get PayPal to get my money back, DO NOT USE THIS COMPANY

Flooring Direct

5 years ago

Hi Paul, We are so sorry to hear that you experienced an issue with our service. If there is anything further we can do for you, please try reaching out to our customer service team again via email, phone, or by our socials! Thanks, Flooring Direct Team

Luotettu asiakas

5 years ago

Do not use this company

Ordered a trim on a 2-3 day delivery. After 2 weeks it still has not arrived, no answer to repeated emails, no one ever picks up the phone (despite calling twice a day) No tracking provided. I have...

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Flooring Direct

5 years ago

Hi, We are so sorry to hear you have had these problems. To try and resolve these issues please try and reach out to our customer service team. We can be contacted on social media, as well as by phone and email! We hope to be of aid to you!Thanks,Flooring Direct Team

Marek Sebest

5 years ago

Mitä Marek Sebest sanoi Flooring Direct:

We have been waiting for our order to arrive for 3 weeks now. Been in touch with customer service no help at all

Flooring Direct

5 years ago

Hi Mark, We are so sorry to hear you have had this problem. If you are still experiencing trouble with your order, please contact us via email, phone, or social media accounts. All of our contact details are available on our website. We hope to get this resolved for you! Thank you, Flooring Direct Team

Christian Furniss

5 years ago

Mitä Christian Furniss sanoi Flooring Direct:

Disgusting service

Appalling service. Underlay ordered 3 weeks ago - I was charged straight away and still no sign of the order. No reply on emails and getting through on the phone is almost impossible. Whenever I can...

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Flooring Direct

5 years ago

Hi Christian, We are really sorry you have experienced these issues. We hope you have been helped to fix these problems. If you are still waiting for your products please contact us via phone, email, or social media. Our customer service team will be happy to work with you to resolve this. Thank you, Flooring Direct Team

Brian Ferguson

5 years ago

Mitä Brian Ferguson sanoi Flooring Direct:

astro turf

very polite and quick delivery perfect thank you

Flooring Direct

5 years ago

Hi Brian, We are happy to hear that you were pleased with our astroturf! We aim to get the whole process done swiftly and efficiently.Thanks!Flooring Direct Team

Luotettu asiakas

5 years ago

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I do NOT RECOMMEND!

Horrible customer service. Nobody answered the phone, after 30Calls still no information about return demaged goods. I want my money back so take this demaged floor! Never had so many problems with...

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Flooring Direct

5 years ago

Hi, We are so sorry to hear you have had a negative experience. We hope that these issues have since been resolved. If you are still searching for help, please contact our team by phone, email, or social media.Thanks, Flooring Direct Team

Clare Harris

5 years ago

Mitä Clare Harris sanoi Flooring Direct:

Great quality artificial grass.

Excellent.

Flooring Direct

5 years ago

Hi Clare, We are so happy that you are pleased with our artificial grass. We work hard to make sure our products are top quality for our customers. Thanks! Flooring Direct Team

Luotettu asiakas

5 years ago

Excellent service, delivery was quick and good quantity artificial grass.

Flooring Direct

5 years ago

Hi, We are so happy to hear you are pleased with our service and our products were delivered efficiently. We aim to provide a prompt service! Thanks, Flooring Direct Team

Luotettu asiakas

5 years ago

No product to review yet

Has still not arrived and I have received no correspondence.

Flooring Direct

5 years ago

Hi, We hope that you have received some assistance regarding these problems. Please contact us if you are still experiencing these issues. Our team will be happy to help via phone, email, or social media. Thanks Flooring Direct Team

Andrew Heeley

5 years ago

Mitä Andrew Heeley sanoi Flooring Direct:

Ok.

Delivery time was excellent, colours were as per advertised, it was a bit thin and the delivery driver threw it through the front door...

Flooring Direct

5 years ago

Hi Andrew, We are pleased to hear our service was prompt. If you head over to our website, we have flooring accessories such as underlay which helps make the flooring more comfortable underfoot. We apologise for how our delivery couriers handled your item, we will be sure to look into this for you! Thanks, Flooring Direct Team

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Miksi Feefo-arvosteluihin voi luottaa?

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